Technical Support Specialist in Software Services

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you looking to enhance your career as a technical support professional in a multinational organization with a global presence? Our company, Blu Selection, offers an exciting opportunity for talented individuals to join our team in Lisbon.

As a Technical Support Specialist in Software Services, you will be part of a dynamic and diverse team that provides exceptional customer service and support. Your primary responsibilities will include:

Responding to customer inquiries and resolving issues via various channels, including phone, email, and social media
Providing pre-sales, general inquiries, and technical support assistance to users
Adapting the company's voice and tone to ensure consistency across all interactions

We are seeking an individual who is passionate about delivering excellent customer satisfaction and has a strong drive for excellence and professionalism. Key qualifications for this role include:
a native level of German and a good level of English language proficiency
Strong communication and interpersonal skills, with the ability to listen attentively and communicate effectively
Able to work well in a team environment and demonstrate a commitment to one's work
Excited about intercultural communication and the expatriate lifestyle
A valid Portuguese work permit is required for international candidates

In return for your expertise and dedication, we offer a comprehensive compensation package, including:

a competitive salary of €1,490 gross per month (excluding accommodation), or €1,125 gross per month (including free accommodation)
Free accommodation in a shared flat, all bills included, for those who choose the non-monetary option
Free annual flight home
Airport pick-up and administrative support for international candidates
Private health insurance from the first day of contract signature
Ongoing training and development opportunities to enhance your skills and career prospects

About Us

We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. With over 80 nationalities represented globally, we foster a culture of diversity, inclusivity, and teamwork. Join us and become part of a vibrant community that values innovation, creativity, and mutual respect.



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