ServiceNow IT Operations Management Expert
Há 5 dias
At Capgemini Portugal, we are seeking a skilled ServiceNow IT Operations Management professional to strengthen our teams.
We value candidates with at least 4 years of experience working with ServiceNow and those who can bring their expertise in development and implementation. You will be part of our team, working closely with clients to deliver exceptional results.
The ideal candidate will possess a degree in Computer Science or a related field and have extensive experience with ServiceNow products. As a Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations, you will provide hands-on development, including creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles, and groups, access controls, and more on the various system applications.
You will also develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required. Additionally, you will integrate ServiceNow ITOM modules with various enterprise monitoring tools, automate alerts, and manage application management tools using off-the-shelf plugins and API methods.
As a seasoned professional, you will utilize your operational experience, ServiceNow Sys Admin, and ServiceNow best practices. Experience in communicating and implementing the ITIL CMDB Model is highly valued. You will also have experience populating CMDB solutions and managing CMDB health metrics.
We offer a dynamic environment where you will work using agile methodology to deliver client requests. Certifications are a plus.
What do we offer?
• The chance to work on challenging projects for national and international clients
• The opportunity to work in great, dynamic teams
• Health and Life insurance
• The possibility of investing in certifications and training
• A permanent contract with an attractive compensation package and benefits
We estimate the annual salary for this role to be around $90,000-$110,000 based on industry standards and the level of experience required.
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