IT Operations Management Professional

Há 7 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

At Capgemini Portugal, we're looking for a skilled professional to reinforce our IT operations management team.

We're searching for an experienced ServiceNow expert with at least 4 years of experience in development and implementation. Your role will involve working closely with clients to deliver high-quality solutions.

Key Responsibilities:

  • Develop and implement ServiceNow ITOM modules
  • Provide hands-on development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, business rules, client scripts, user roles and groups, access controls, and more
  • Develop integrations to existing IT operations management tools using ServiceNow workflows, scripting, and web services/REST APIs as required
  • Integrate ServiceNow ITOM modules with enterprise monitoring tools, automation of alerts, and application management tools using off-the-shelf plugins and API methods

Requirements:

  • Degree in Computer Science or similar
  • At least 4 years of experience in development with ServiceNow products
  • Experience in communicating and implementing the ITIL CMDB Model
  • Experience in populating CMDB solutions and managing CMDB health metrics
  • Certifications are a plus

About the Role:

This is a challenging opportunity to work on interesting projects for national and international clients. As an IT Operations Management Professional, you'll have the chance to work in great teams and receive attractive compensation and benefits.

We Offer:

  • The opportunity to work on challenging projects for national and international clients
  • A dynamic work environment using agile methodology
  • Health and life insurance
  • The possibility of investing in certifications and training
  • A permanent contract with an attractive compensation package and benefits

We estimate the salary for this role to be around €45,000 - €65,000 per year, depending on your level of experience and qualifications.



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