Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

Job Summary: We are looking for a highly motivated and detail-oriented Customer Support Specialist to join our Contact Center team.

This is an excellent opportunity to work with a prestigious company in the banking sector, providing top-notch customer service and support to our clients.

Key Responsibilities:

  • Answering customer inquiries and resolving issues in a timely and efficient manner.
  • Providing product information and services to customers.
  • Working closely with team members to achieve sales and customer satisfaction goals.
  • Documenting customer interactions and updating records as necessary.

Requirements:

  • 12th grade (compulsory).
  • Experience in banking (preferred).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic computer skills.

What We Offer:

  • Excellent location (Saldanha).
  • Good working environment.
  • Initial and ongoing training.
  • Basic salary (832€) + Food allowance (6€).
  • Working hours Monday to Saturday from 09h00 to 18h00.

We are committed to providing a supportive and inclusive work environment that values diversity and promotes equal opportunities for all employees.



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