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Smart Home Device Expert
1 semana atrás
We are seeking a highly skilled Smart Home Device Expert to join our team in Lisbon. As a technical support specialist, you will be responsible for providing expert-level support to our clients.
About the Role:The successful candidate will have extensive knowledge of smart home devices and be able to troubleshoot complex technical issues. They will also possess excellent communication skills and be able to adapt to a fast-paced environment.
Responsibilities:- Provide expert-level technical support to clients via phone/email/social media channels.
- Document relevant case information and provide solutions to client issues.
- Collaborate with internal teams to resolve complex technical issues.
- Extensive knowledge of smart home devices.
- Excellent communication skills and a friendly demeanor.
- Proficiency in German and a good level of English.
- Competitive salary package.
- Professional development opportunities.
- Collaborative work environment.
