Customer Service Representative
3 semanas atrás
We are seeking a highly motivated and skilled Customer Service Representative to join our team at Agicap. As a key member of our customer success team, you will play a critical role in enhancing customer satisfaction and relationships.
Company Overview:
Agicap is a fast-growing startup that allows CEOs and Finance teams to efficiently manage and forecast their cash flow. With over 7000 customers and revenue growth above 100% YoY for the past 3 years, we are one of the most promising scale-ups in Europe.
Salary: $60,000 - $80,000 per year (including bonus and benefits)
Job Description:
- Monitor customer requests through online chat and qualify and prioritize them to ensure efficient handling
- Support and train various users on our platform
- Ensure smooth information flow with the rest of the CS team
- Manage daily relationships with users to turn clients into true ambassadors and reduce churn
- Contribute to process improvement and organization enrichment
- Participate in product improvement in collaboration with the Tech and Product teams
Required Skills and Qualifications:
- Bachelor's degree or BBA in management, finance, audit, or accounting
- Experience in B2B customer relations
- Excellent problem-solving skills and ability to work under pressure
- Strong communication and teamwork skills
- Curiosity and quick learning ability
Benefits:
- Competitive salary package
- A beautiful office in the heart of Lisbon
- Daily challenges working with SME executives and CEOs
- A highly entrepreneurial environment with empowerment and autonomy
- Vibrant and passionate work atmosphere with a true team spirit
How to Join Our Team:
Our interview process takes an average of 2 weeks and consists of multiple rounds. We welcome applications from all backgrounds and are committed to building a diverse team that reflects the variety of perspectives in our world.
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiroJob Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAt Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...
-
Italian-Speaking Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroCustomer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroJob SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Copenhagen, Denmark. As a key member of our multilingual recruitment company, you will be responsible for providing exceptional customer support to clients across Europe.
-
Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob DescriptionWe are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.Key Responsibilities:Respond to customer inquiries via phone, email,...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroJob Title: German Customer Service RepresentativeAbout the Role: We are seeking a highly skilled German speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer support to our clients, resolving their issues, and ensuring their satisfaction.Key...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAt Phiture, we're seeking a skilled Customer Service Representative to join our team. As a Polish and English speaker, you will be responsible for handling customer requests via phone calls, ensuring high-quality service is provided, and providing product and tool support to enhance customer experience.Key Responsibilities:Answer customer requests in a...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroItalian Customer Service Representative JobAre you fluent in Italian and passionate about delivering exceptional customer experiences?We are seeking an Italian Customer Service Representative to join our team in Athens, Greece. As a customer-facing representative, you will be responsible for providing timely and effective support to our clients in their...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCompany OverviewCross Border Talents is a leading company in the industry, known for its inclusive and dynamic work environment. We are seeking a talented Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for handling customer inquiries through various channels, resolving issues...
-
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroFrench Customer Service RepresentativeWe are seeking a skilled French Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support to clients in France and other French-speaking countries.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob TitleMultilingual Customer Service Representative - German, Dutch, Italian, French
-
Customer Service Representative
2 meses atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroAt Job Squad, we are looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you will play a vital role in ensuring the highest level of customer satisfaction.The RoleAs a Customer Service Representative, your primary responsibility will be to provide exceptional customer support via multiple channels...
-
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroJob Summary: We are seeking a highly skilled and customer-focused customer service representative to join our team at Teleperformance Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroWe are seeking a highly skilled and motivated individual to join our Customer Service team. Located in Lisbon, one of the trendiest cities in Europe, this role offers an exciting opportunity to work for a leading multinational company.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling...
-
French Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiroAdecco Recursos Humanos is looking for a French Customer Service Representative in Lisbon. The ideal candidate will have excellent communication skills and be fluent in French.Job Description:About the JobThis role involves answering customer calls, managing queries, and promoting company services to potential clients.Schedule:Monday to Friday...
-
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroAbout Us: Sitel Corp. is a leading provider of customer experience solutions for major brands.Job Title: Customer Service Representative for NikonAbout the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmbark on a rewarding career as a Customer Service Representative with Blu Selection, a multinational organisation renowned for its exceptional sales and customer service solutions. Based in Greece, you'll be part of a diverse team that values collaboration and mutual respect.We're looking for individuals who possess native fluency in Dutch and...
-
Customer Service Representative
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroRole OverviewWe are seeking a skilled and enthusiastic Customer Service Representative to join our Cross Border Talents team in Lisbon. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their satisfaction and loyalty.
-
Customer Service Representative for Airlines
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the JobWebhelp is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for providing exceptional customer service to clients via inbound and outbound calls and emails.Job Description:Manage booking processes, including alterations, cancellations, and new...