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German Speaker Customer Care Advisor

2 meses atrás


Lisboa, Lisboa, Portugal Apply2Day Tempo inteiro

Job Responsibilities:


Provide customer support via phone, identifying and assessing customer needs to achieve satisfaction.


Build trust through interactive communication and provide accurate information using available methods and tools.


Manage customer interactions, process accounts, and keep records of communication.


Requirements:


Native or near-native German language proficiency (C2 level).


Strong phone contact handling skills, active listening, and excellent communication and presentation skills.


Ability to handle multiple tasks, prioritize, and manage time effectively.


Competitive remuneration package, extra bonus based on performance, and relocation support including flight ticket and accommodation costs.


About Apply2Day:


A multinational BPO company seeking a remote German Customer Care Advisor to join their Greece team.


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