Online Retail Operations Director

Há 4 dias


Faro, Portugal Muthuhotelsmgm Tempo inteiro
E-commerce Manager Role

The E-commerce Manager at Muthuhotelsmgm is responsible for developing and implementing a comprehensive e-commerce strategy that drives business growth through digital channels. This role requires a deep understanding of e-commerce principles, including market analysis, website management, and digital marketing.

Key responsibilities include:

• Conducting market research to identify trends, competitor activities, and consumer behaviors in the online retail space
• Managing the e-commerce platform to ensure optimal performance and user experience
• Overseeing content creation and management to ensure accurate and compelling product information
• Developing and executing online advertising campaigns to drive traffic and sales
• Implementing SEO strategies to improve website visibility on search engines
• Utilizing social media channels for marketing purposes and engaging with the target audience
• Focusing on improving the overall customer journey from browsing to purchase and post-purchase
• Overseeing online customer support channels to address inquiries, issues, and feedback promptly
• Analyzing sales data and customer behavior to identify opportunities for revenue growth

Requirements:

The successful candidate will possess strong leadership skills, excellent communication abilities, and the ability to work collaboratively across departments. A bachelor's degree in Business Administration or a related field is required, along with relevant experience in e-commerce management.

Benefits:

Muthuhotelsmgm offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. The company also provides opportunities for professional growth and development through training programs and mentorship.

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