Technical Support Specialist for Music Services in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Description

Your responsibilities and impact as a Technical Support Agent will be:

  • Consulting customers on music related products
  • Providing assistance through various communication channels, including phone, email, and live chat
  • Offering expert technical support services to customers
  • Guiding users in utilizing their music products, including software installation and device synchronization
  • Delivering efficient guidance and recommendations for purchasing music products

Required Skills and Qualifications

To succeed in this role, you will need:

  • A native level of French and a good level of English
  • Enthusiasm about music and software
  • Knowledge of the value and impact that a good customer experience can create
  • Excellent communication and interpersonal skills
  • Energetic and proactive approach to work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • A valid Portuguese work permit (required)

Benefits

We offer:

  • Type of contract: yearly and renewable
  • Working hours: full-time
  • Salary conditions (*) – 2 options:
  • Including free accommodation (shared flat, all bills included): €1040 gross/month
  • Excluding accommodation: €1240 gross/month
  • For international candidates:
  • Reimbursement of your initial flight
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths

About Blu Selection

We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our team includes talents from more than 80 nationalities worldwide.



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