Technical Support Specialist for Music Streaming Services

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview

The Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. With a team including talents from more than 80 nationalities, we strive to create an inclusive environment that fosters career growth and development.

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our international team. As a Technical Support Specialist, you will be responsible for providing expert technical support services to our customers, guiding them in utilizing their products, and delivering efficient guidance and recommendations for purchasing products.

Responsibilities

Your responsibilities will include consulting with customers on music related products, assisting them through various channels, and offering expert technical support services. You will also be required to guide users in utilizing their products, including software installation and device synchronization.

Requirements

To succeed in this role, you will need a native level of French and a good level of English. You should be enthusiastic about music and softwares, and possess knowledge of the value and impact that a good customer experience can create. You will also need to be an attentive listener, comfortable and skillful at communicating with people, energetic, innovative, and working proactively at a fast pace.

What's in it for you?

We offer a competitive salary package, including:
Salary: €1040 gross/month (based on level of experience), including free accommodation (shared flat, all bills included)
€1240 gross/month, excluding accommodation
Reimbursement of your initial flight
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help with paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths

About Us

Blu Selection is a dynamic and rapidly growing company located in Porto, Portugal. We are committed to creating a supportive work environment that encourages professional growth and development.



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