Senior Production Support Specialist

Há 13 horas


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

At Phiture, we provide platforms for growth and development. We work with a wide range of technologies and align our team members' unique skills, passions, and professional backgrounds to place them in projects that matter.

We are seeking a Senior Production Support Specialist who thrives on challenges and is ready to embark on a new opportunity. This hybrid position is based in Lisbon, Portugal.

Responsibilities

  • Ensure an effective and responsive first and second level of support for all applications under your scope;
  • Provide application support within the Banking and Financing Services;
  • Maintain, guarantee, and improve the current service provided by transversal applications by identifying root causes and suggesting improvements;
  • Contribute to the definition of non-functional requirements that a new application must respect before going into production.

Requirements

  • (4+) years of experience in similar roles;
  • Knowledge of ETL procedures and Oracle tools;
  • Manage details to fully achieve required objectives and safeguard the context;
  • Keep efficiency and effectiveness in an environment with a high level of context switching;
  • Be able to handle multiple incoming enquiries according to urgency;
  • Strong analytical skills;

Offer

  • An empowering and respectful work culture where every voice matters;
  • A Personalized Coaching Program: Provided by in-house specialists, our People Managers;
  • Continuous Learning: Join our tech meetups and online trainings;
  • A Dynamic Community Culture: From movie and quiz nights to dinners and our annual summer gathering, we believe in having fun together;
  • Celebrating You: Through our rewards program.

This role offers an estimated salary of €**55,000 - €65,000 per year**, depending on experience and qualifications. If you're ready to take on a new challenge, we encourage you to seize this opportunity or reach out to discuss further.



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