IT Incident Resolution Expert

Job DescriptionAs an Incident Resolution Expert at Adentis, you will play a crucial role in improving overall Incident and Complaint Management performance in our multiprovider environment. Your responsibilities will include analyzing reporting data, identifying inconsistencies, and developing standard solutions to ensure quality resolution processes.In this...

We are seeking a highly skilled Incident Resolution Manager to join our team at ITDSPortugal Todos. As an Incident Resolution Manager, you will play a crucial role in maintaining service continuity and resolving incidents efficiently. This is a hybrid Lisbon-based opportunity where you will work closely with our team to ensure the seamless delivery of our...

Neotalent Conclusion is a leading provider of Information Technology and Engineering services, with a strong presence in key locations across Europe. We are committed to delivering high-quality services that meet the evolving needs of our clients.We are currently seeking an experienced Incident Manager to join our team in Lisbon, working closely with one of...

Key ResponsibilitiesAs an Incident Manager, you will be responsible for:Managing the incident management process and ensuring service continuity.Collaborating with the incident management team to identify causes and implement solutions.Prioritizing incidents based on their urgency and influence on the business.Producing documents outlining incident protocols...

Job Description: As a Cross-Functional Team Member, you will serve our customer base by managing incidents 24/7. You will work closely with senior stakeholders and team members to communicate ongoing incident progress and updates. Your role involves coordinating and collaborating with cross-functional teams to ensure efficient incident resolution. This...

As a member of our team, you will have the opportunity to work in a dynamic and people-focused environment. With over 7 years of experience in the Portuguese market, we operate with a strong DNA that prioritizes our employees' well-being. Our company is structured around three main lines of service: Strategy, R&D, and Nearshore. This enables us to deliver...

About the Job:As an Incident Manager at ITDSPortugal Todos, you will be part of a dynamic team that drives innovation with cutting-edge solutions and services.You will work closely with the incident management team to ensure that all protocols are diligently followed. You will produce documents outlining incident protocols such as handling cybersecurity...

.Create a better #TomorrowWithUsAt Siemens, we build technology solutions to shape the world we live in.We transform industries and societies by combining the real and digital worlds.With over 300,000 of the world's most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.At the Portugal Tech Hub, we...

About UsAxians Portugal is committed to creating an inclusive and collaborative work environment that values diversity and promotes social responsibility.The RoleWe are looking for a skilled professional to fill the position of Critsit Delivery Manager. This exciting opportunity will involve managing critical situations for Premier Customers and Partners,...

Create a better #TomorrowWithUs At Siemens, we build technology solutions to shape the world we live in.We transform industries and societies by combining the real and digital worlds.With over 300,000 of the world's most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.At the Portugal Tech Hub, we...

About UsWe are a comprehensive compensation suite provider that integrates unified data, complete pay management solutions, and AI-enabled pay intelligence. This helps companies comply with regulations, optimize compensation decisions, and achieve better business results.Your RoleYou will be responsible for managing incidents for our customers around the...

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity.With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely...

Company OverviewItdsportugal Todos is a global IT leader driving innovation with cutting-edge solutions and services.Job DescriptionAs an Incident Manager – Payments and Services, you will oversee the incident management process and team members involved in resolving incidents. Your responsibilities include responding to reported service incidents,...

Incident Manager – Payments and ServicesUnleash your potential in a role where big data and technology innovation intersectThis is a hybrid Lisbon-based opportunity – 2x in the office. As an Incident Manager, you will work for our client – a global IT leader driving innovation with cutting-edge solutions and services.You will be responsible for...

Incident Manager – Payments and ServicesUnleash your potential in a role where big data and technology innovation intersectThis is a hybrid Lisbon-based opportunity – 2x in the office.As an Incident Manager, you will work for our client – a global IT leader driving innovation with cutting-edge solutions and services.You will be responsible for...

Are you passionate about ensuring the seamless operation of enterprise content management services?Do you thrive in optimizing system performance and user satisfaction?Boost IT (Emagine Group) is looking for a Service Operation Expert to oversee and enhance the xECM (Opentext) and M-Files services.Join us to drive operational excellence and digital...

Company OverviewItdsportugal Todos is a global IT leader driving innovation with cutting-edge solutions and services. Our hybrid Lisbon-based opportunity combines the best of both worlds – working in the office and being part of a dynamic team.Job DescriptionOversee resolution processes and maintain service continuity for our client's global IT...

Our Technology PlatformAt Skyline, we use a cutting-edge technology platform called DataMiner to ensure seamless user experiences. Our platform makes it possible for users to access various services, from ordering products to watching their favorite shows. We're looking for a talented DevOps Engineer to join our Emergency Response Team and contribute to the...

We are Neotalent Conclusion, a pioneering company that has been shaping the digital transformation landscape for over 25 years. Our mission is to support the technological growth of our clients, empowering them to achieve their goals and stay ahead in a rapidly changing world.We are seeking an experienced Incident Manager to join our international team in...

Join our dynamic team as a Client Resolution Expert and play a key role in delivering exceptional customer service. In this role, you'll be responsible for resolving customer technical issues, identifying their needs and solutions, and providing personalized support.To succeed in this position, you'll need excellent communication skills, both written and...