Client Resolution Expert

Há 5 dias


Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

Join our dynamic team as a Client Resolution Expert and play a key role in delivering exceptional customer service. In this role, you'll be responsible for resolving customer technical issues, identifying their needs and solutions, and providing personalized support.

To succeed in this position, you'll need excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. Your key responsibilities will include:

  • Resolving customer technical issues
  • Identifying customer needs and solutions
Key Requirements

To be successful in this role, you'll need:

  • Native or advanced level of German
  • Experience in fiber optics
  • Strong IT skills
Benefits

As a member of our team, you'll enjoy a range of benefits, including:

  • Gross monthly salary of €1280
  • Food aid of €7.41/day
  • Transport allowance of €20
  • Health insurance
  • Performance bonus up to €500/month
  • Quarterly Bonus: €500 for high performers / €800 for top performers

We offer a hybrid regime, with one week in person and another week teleworking, for the first 4 months. Our working hours are Monday to Saturday, between 7:00 and 20:00, with 2 days off per week.


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