Dispute Resolution Expert

Há 3 dias


Lisboa, Lisboa, Portugal Scandinavian Tobacco Group Tobacco Service B.V. Tempo inteiro

**Job Summary**

We are seeking a skilled Dispute Resolution Expert to join our team at Scandinavian Tobacco Group. This is an excellent opportunity to leverage your expertise in resolving vendor disputes and contributing to efficient source to pay processes.

Main Responsibilities:

  • Support the payments lead in achieving team objectives and promote a positive team dynamic.
  • Develop innovative solutions to resolve problems or inefficiencies, working closely with colleagues to implement changes.
  • Collaborate with RTR solution lead to ensure timely progress updates.
  • Cultivate strong relationships with vendors and internal departments to address concerns and resolve disputes.
  • Respond promptly to vendor inquiries and concerns related to invoice disputes.
  • Foster cross-functional collaboration to identify and resolve stakeholder queries.
  • Enhance the overall customer experience by representing STG in all external and internal communication.
  • Promote continuous improvement in dispute resolution processes.
  • Guarantee high-quality dispute resolution outcomes, minimizing errors and rework.

Essential Skills and Experience:

  • Minimum 1-3 years of relevant experience.
  • Proficiency in SAP 4 HANA.
  • Strong teamwork and collaboration skills.

About the Company:

As part of the Scandinavian Tobacco Group Tobacco Service B.V., we offer a comprehensive compensation package, tailored to the region's standards. If you're passionate about crafting your career and making a meaningful impact, we invite you to explore this exciting opportunity.



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