Technical Account Manager for Cloud Services

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Company Overview:
SAP is a leading global technology company that enables organizations to run better. Our company culture emphasizes collaboration, innovation, and customer-centricity.

Estimated Salary: € 40,000 - 60,000 per annum

Job Description:

  • Ensure high-quality cloud services are delivered to customers post go-live, particularly in the operations phase.
  • Collaborate closely with stakeholders to drive customer engagement and support upselling SAP's products and services.
  • Liaise with customers to identify areas of improvement and implement optimizations, innovations, and process enhancements.
  • Lead the entire customer lifecycle, including transition, stabilization, operations, and offboarding.

Required Skills and Qualifications:

  • Bachelor's degree in IT, Business Management, Engineering, or a related field.
  • 3+ years of experience in customer account services, relationship management, or a similar role.
  • 5+ years of hands-on experience in at least one SAP Solution Area (e.g., S/4 Hana – FI, MM, SuccessFactors, BTP).
  • 3+ years of experience leading teams as a project manager.
  • Strong problem-solving skills in complex environments.
  • Excellent documentation, communication, facilitation, and interpersonal skills.
  • English language proficiency is mandatory.

Benefits:

SAP offers a collaborative team environment, opportunities for learning and development, recognition of individual contributions, and a variety of benefit options.

Meet Your Team:

The Adaption Services Center's Cloud Application Services team delivers high-quality services to RISE customers post go-live, primarily in the operations phase.

We Win with Inclusion:

SAP promotes a culture of inclusion, focuses on health and well-being, and provides flexible working models to ensure everyone feels included and can work at their best.



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