IT Service Desk Technician

Há 7 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

We're seeking a skilled Technical Support Specialist to join our team as an IT Service Desk Analyst. This role offers the opportunity to work in a dynamic environment, providing top-notch support to our global customers.

About the Job

The successful candidate will be responsible for delivering exceptional customer service, resolving IT-related issues, and escalating complex problems to senior support teams. You will work closely with our engineering team to resolve technical issues and implement innovative solutions.

Responsibilities
  • Provide expert-level support for a range of IT issues, including hardware, software, and network problems.
  • Use your problem-solving skills to troubleshoot and resolve technical issues, often in high-pressure situations.
  • Work collaboratively with cross-functional teams to identify and implement process improvements.

You will maintain accurate records of incidents and service requests, using our ticketing system to ensure timely updates and resolutions. Your excellent communication skills will enable you to explain technical concepts to non-technical stakeholders, ensuring seamless collaboration across teams.


  • Service Desk Technician

    1 semana atrás


    Lisboa, Lisboa, Portugal Claranet Portugal Tempo inteiro

    Service Desk Technician (Italian Speaker)Join to apply for the Service Desk Technician (Italian Speaker) role at Claranet Portugal.Right now, we are looking for a Service Desk Technician to integrate our internal team, based in Lisbon.Your responsibilities include: Provide premium service level to our customers.Troubleshoot software and hardware issues in...

  • Service Desk Technician

    4 semanas atrás


    Lisboa, Lisboa, Portugal Rumos Consulting Tempo inteiro

    Com mais de 30 anos de experiência, a Rumos Consulting atua na área da Consultoria em Tecnologias de Informação, entregando soluções nas áreas de Modern Workplace & Apps, Data, Analytics & Artificial Intelligence, Digital Business Automation, Enterprise Service Management, Digital Design Strategy & Marketing, Project Management Office, Workplace...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    We're seeking a highly skilled and proactive IT Service Desk Technician to join our Spanish language support team. As a key member of our team, you'll be the first point of contact for end-users' issues and provide timely and effective solutions to ensure minimal disruption to business operations.Key ResponsibilitiesYou'll be responsible for:Providing...


  • Lisboa, Lisboa, Portugal Gruporumos Tempo inteiro

    Join to apply for the Service Desk Technician role at Grupo RumosBe among the first 25 applicantsNa Sequência Do Crescimento Da Nossa Equipa RecrutamosService Desk TechnicianCom mais de 30 anos de experiência, a Rumos Consulting atua na área da Consultoria em Tecnologias de Informação, entregando soluções nas áreas de Modern Workplace & Apps, Data,...


  • Lisboa, Lisboa, Portugal KCS iT Tempo inteiro

    Job DescriptionAs a Help Desk Technician at KCS IT, you will be responsible for providing technical support and resolving issues for our clients. You will work closely with our team to identify and address customer needs, ensuring timely and effective resolution of problems.You will have the opportunity to develop your skills and expertise in hardware,...


  • Lisboa, Lisboa, Portugal Axianspt Tempo inteiro

    The IT Technical Support Technician RoleWe are seeking a skilled and dedicated individual to join our team as an IT Technical Support Technician. This role will be responsible for providing exceptional customer service and technical support to our clients.


  • Lisboa, Lisboa, Portugal Fujitsu Tempo inteiro

    About This RoleAs an IT Service Desk Technician at Fujitsu, you will play a vital role in delivering a first-class service to our customers. We are looking for passionate individuals who are dedicated to providing exceptional support and ensuring that our customers receive the highest level of service.Your Key ResponsibilitiesProvide Technical Support: Work...


  • Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiro

    The RoleWe are looking for a dedicated and proactive IT Support Technician to join Italian line support as an IT Service Desk Analyst. This role requires rotational 24/7 support operations with Work from Office and will be the first point of contact for end-users' issues.You will be responsible for diagnosing, troubleshooting, and resolving IT-related...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Service Desk Technician (Dutch speaker), LisbonClient:Location: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 5f078427f860Job Views: 4Posted: 20.03.2025Expiry Date: 04.05.2025Job Description:We're fast learners, hard workers, natural collaborators... and we Make Modern HappenOur...

  • Service Desk Technician

    3 semanas atrás


    Lisboa, Lisboa, Portugal Intelcia Tempo inteiro

    Na Intelcia, player global de sucesso há 20 anos, asseguramos as condições para atrair, acolher e desenvolver o talento numa cultura de pertença, positiva, inspiradora de evolução contínuaEstamos à procura de Service Desk Technician A tua função: Atendimento telefónico - apoio técnico ao utilizador.Gestão do Active Directory.Gestão de...

  • Help Desk Technician

    Há 16 horas


    Lisboa, Lisboa, Portugal Sensei Tempo inteiro

    We are looking for a Help Desk Technician to join our team at Sensei. As an IT Support professional, you will play a vital role in ensuring the smooth operation of our HCM tools. The successful candidate will be responsible for managing support tickets, collaborating with clients, and contributing to project success.About the RoleThe ideal candidate will...

  • Help Desk Technician

    3 semanas atrás


    Lisboa, Lisboa, Portugal KWAN Tempo inteiro

    At KWAN, we don't just offer jobs - we provide platforms for growth, harnessing your unique skills, passions, and professional background to place you in a project that lets your talents shine. But we don't stop there: we provide continuous support throughout your career journey, collaborating and evolving together, constructing a brighter future one step at...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a highly skilled Help Desk Technician to join our team at Netcompany-Intrasoft. As a Help Desk Technician, you will be the first point of contact for customers who require technical assistance with their devices or software.The ideal candidate will have excellent communication and problem-solving skills, as well as a strong understanding of...


  • Lisboa, Lisboa, Portugal Hexa Consulting Tempo inteiro

    About UsAt Hexa Consulting, we value innovation and collaboration. We offer a dynamic work environment that promotes growth and development.Job DescriptionWe are looking for a skilled IT Service Desk Analyst to join our team in Brussels, Belgium. This role involves providing Level 1 (L1) ICT support to users through various channels.Main...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are looking for a highly motivated IT Help Desk Technician to join our team at Buscojos Portugal. As a key member of our support team, you will be responsible for providing technical assistance to users, troubleshooting complex issues, and escalating critical cases to senior engineers.The successful candidate will possess excellent...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with: We are passionate about what technology can do.We want to continually improve our service, people and technology.We are proud that our customers benefit from our knowledge and experience. We are Claranet and if you share our beliefs, we are looking for you Because we aspire to do more and better, we are looking...

  • Service Desk Technician

    3 semanas atrás


    Lisboa, Lisboa, Portugal Claranet Portugal Tempo inteiro

    We're fast learners, hard workers, natural collaborators... and we Make Modern HappenOur ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.We aim to achieve this goal by bringing together the world's most talented people and the most powerful technologies, combining them to address our...


  • Lisboa, Lisboa, Portugal Hitachids Tempo inteiro

    At Hitachi Digital Services, we champion diversity, equity, and inclusion, recognizing that diverse thinking, allyship, and empowerment lead to powerful results. We're looking for an IT Support Specialist who can thrive in our people-centric environment, where you'll have the freedom to make a real impact.The JobThis role requires a dedicated and proactive...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is a company that is driven by a passion for technology and a commitment to excellence. We believe in the importance of investing in our employees and providing them with opportunities for growth and development.We are currently seeking a Service Desk Technician who will be responsible for providing top-notch technical and functional support to...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are TN Portugal, a company that is dedicated to delivering exceptional customer experiences through our technical and functional support services.We are seeking a Service Desk Technician who will be responsible for ensuring that our customers receive timely and effective support for their IT-related issues.This involves working with a range of...