Senior Claims Professional
Há 4 dias
About AIG
We are reimagining insurance to make a bigger difference in the world. As a global leader in commercial and personal insurance solutions, we provide innovative risk management strategies to our customers. We value collaboration and believe that working together creates a supportive and connected environment for our team and clients alike.
We are committed to creating a culture of belonging, where everyone feels respected and valued. Our diversity is one of our greatest assets, and we strive to create opportunities for growth and development.
We invite applications from experienced Claims Adjusters who can contribute to our mission to deliver exceptional results. If you are passionate about insurance and dedicated to delivering the highest standards of customer service, we encourage you to apply.
Key Responsibilities
The successful candidate will be responsible for:
- Managing complex claims handling enquiries, coverage determinations, quantum analyses, and legal liability assessments, where appropriate, within authority limits.
- Providing high standards of customer service and adherence to legal and regulatory requirements.
- Working closely with Team Managers/Senior Adjusters to ensure effective vendor and litigation management on complex claims.
- Communicating effectively with internal stakeholders as required.
- Contributing to the maintenance of best practice procedures for complex claims, consistent with global best practice.
- Demonstrating technical claims competence for handling moderate to complex claims.
Requirements
To succeed in this role, you will need:
- A Claim Manager with experience in insurance, specifically in Property and Financial Lines Claims departments.
- A Business Administration, Economics, or Law degree.
- Fluency in English.
- Experience in stakeholder management, both internal (underwriting, distribution, actuarial, finance, and executive management) and external (brokers and clients).
- Knowledge of legal/regulatory and procedural requirements.
- Result-driven and able to work in an industry-changing landscape.
- Capacity to work in a fast-paced environment with attention to detail and good time management skills.
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