Claims Operations Manager

Há 7 dias


Lisboa, Lisboa, Portugal American International Group Tempo inteiro

Job Description

We are seeking a highly skilled Senior Claims Adjuster to join our team. As a Senior Claims Adjuster, you will be responsible for handling complex claims, managing stakeholder communication, and ensuring timely and accurate resolution. You will work closely with our Team Manager/Senior Adjuster to ensure effective vendor and litigation management on Complex claims within your personal allocation.

  • You will manage complex claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and provide a high standard of customer service.
  • You will work with our Team Manager/Senior Adjuster to ensure effective vendor and litigation management on Complex claims within your personal allocation.
  • You will maintain internal stakeholder communication where required.
  • You will strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
  • You will contribute to the maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.
  • You will demonstrate a technical claims competence for handling moderate to complex claims.


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