Customer Protection Risk Assessment Specialist
3 semanas atrás
At Entain Group, we are leading the change in sports betting, gaming, and interactive entertainment. Our vision is to be the world leader in this space by creating an exciting and trusted experience for our customers.
We are seeking a skilled Customer Protection Risk Assessment Specialist to join our Legal and RG International team within Customer Services. This role is responsible for conducting detailed investigations of international customers to detect potential vulnerable gamblers and working closely with our AML team.
The successful candidate will be responsible for contacting customers via telephone or other electronic means to address potential Safer Gambling or Affordability concerns. They will handle sensitive customer information and deal with potentially vulnerable customers in a calm, professional, and empathetic manner.
Key responsibilities include:
- Contacting customers to address any potential Safer Gambling or Affordability concerns.
- Delivering outstanding customer service while encouraging the use of Safer Gambling tools or seeking Source of Funds clarifications/evidence.
- Using judgment and analysis to evaluate customer responses and apply appropriate controls to mitigate risk in a timely manner.
- Ensuring all necessary actions are taken, including loss limits, deposit limits, account closure, and maintaining a clearly documented audit trail of decision-making.
This role requires:
- Excellent written and verbal Dutch skills.
- A business-level understanding of English.
- The ability to communicate sensitively and calmly, particularly with customers who may be distressed or angry.
- An understanding of Responsible Gambling tools and policy requirements.
- A proven track record of delivering high-quality work in a fast-paced, challenging environment.
We offer a competitive salary range of €40,000 - €60,000 per annum, depending on experience, as well as a dynamic and inclusive work environment. If you have a passion for customer protection and a strong background in risk assessment, we encourage you to apply for this exciting opportunity.
-
Risk Assessment Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal PrimeVigilance Tempo inteiroPrimeVigilance is a leading provider of pharmacovigilance services, with a strong emphasis on quality and patient safety.We are seeking an experienced Risk Assessment Specialist to join our team. This role will be responsible for participating in signal detection activities, reviewing line listings, drafting complex reports, and evaluating potential...
-
Customer Risk Protection Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Entain Group Tempo inteiroWe are a leading provider of sports betting, gaming, and interactive entertainment experiences. Our goal is to create exciting, engaging, and entertaining experiences for our customers, while also ensuring their safety and well-being.The Customer Due Diligence (CDD) Operations Department within our Customer Services team is responsible for conducting...
-
Customer Protection Risk Mitigator
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob Title: Customer Protection Risk MitigatorWe are seeking a highly skilled and compassionate individual to join our team as a Customer Protection Risk Mitigator. This role is part of our Legal and RG International team within Customer Services, responsible for conducting thorough investigations to detect potential vulnerable gamblers.In this position, you...
-
Cybersecurity Risk Management Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiroUnlock your potential in Siemens Mobility's Cybersecurity Risk Management department. We are seeking a highly skilled Cybersecurity Risk Management Specialist - Supplier Assessment Expert to join our team.Job Description: As a Cybersecurity Risk Management Specialist - Supplier Assessment Expert, you will be responsible for assessing suppliers and supplies...
-
Medical Risk Assessment Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Ergomed Tempo inteiroCompany OverviewWe are a specialist mid-size pharmacovigilance service provider, part of the Ergomed Group. Established in 2008, we have achieved global organic growth year after year, with staff based across Europe, North America and Asia.Job DescriptionThe Medical Risk Assessment Specialist will work as part of a project team, performing contracted...
-
Lisboa, Lisboa, Portugal The Boston Consulting Group Tempo inteiroData Protection and AI Compliance RoleThe Boston Consulting Group is seeking a skilled Data Protection and AI Compliance Specialist to review and advise on compliance aspects and risks of technical solutions that process personal data and involve artificial intelligence, machine learning, or automated decision making. The ideal candidate has a background in...
-
Cybersecurity Specialist for Robust Data Protection
3 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroWe are seeking a highly skilled Cybersecurity Specialist to join our team at Alter Solutions. As a key member of our IT consulting company, you will be responsible for assessing the robustness of our designs and data protection mechanisms, ensuring the highest level of security for our clients.Responsibilities:Assessing the effectiveness of our data...
-
Operational Risk Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Nickel Tempo inteiroAbout NiCKELNiCKEL is a leading European Fintech company recognized for its innovative approach to financial inclusion. Our unique distribution model enables customers to open current accounts in just 5 minutes at a local store.What drives us at NiCKEL?We aim to provide a simple and useful payment alternative for our customers.Since our launch in 2014, we...
-
Data Protection Specialist for Artificial Intelligence Solutions
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob SummaryWe are seeking a highly skilled Data Protection Specialist to join our team in shaping the future of artificial intelligence solutions. As a key member of our data protection office, you will be responsible for reviewing and advising on compliance aspects and risks of technical solutions that process personal data and involve artificial...
-
Senior Data Protection Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiroCompany OverviewBoston Consulting Group is a global management consulting firm that pioneered strategy consulting more than 50 years ago. We continue to innovate and redefine the industry, offering multiple career paths for the world's best talent to have a real impact on business and society.As part of our team, you will benefit from the breadth and...
-
Cybersecurity Specialist: Blockchain and Data Protection Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Cyber Crime Tempo inteiroWe are seeking an experienced Cybersecurity Specialist to join our team as a Blockchain and Data Protection Expert. This role will play a critical part in assessing the robustness of our designs and data protection mechanisms, defining guidelines for the usage of Blockchain within the bank, and collaborating with our cryptographic and data security...
-
Customer Protection Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionWe are seeking an experienced Customer Protection Specialist to join our team in Portugal. This role will be responsible for conducting detailed investigations of International customers to detect potential vulnerable gamblers and working in close collaboration with the AML team.The Legal and RG International team within Customer Services is...
-
Customer Protection Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionWe are seeking a skilled Customer Protection Specialist to join our team at Buscojobs Portugal.In this role, you will be responsible for conducting detailed investigations of International customers to detect potential vulnerable gamblers and working in close collaboration with the AML team.Investigations are conducted to ensure that the...
-
Industrial Safety Plant Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal PTC Recruitment Tempo inteiroAbout PTC RecruitmentWe are proud to partner with a leading company in the energy market, one of the largest methanol producers in the world.Job DescriptionJob Title: Industrial Safety Plant Engineer - Fire Protection SpecialistEstimated Salary: $120,000 - $180,000 per yearThis exciting opportunity is for an experienced Industrial Safety Plant Engineer to...
-
Mobility Compliance and Data Protection Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Free Now Tempo inteiroSeeking a seasoned Mobility Compliance and Data Protection Specialist to join our Central Compliance & Data Protection team on a fixed-term contract of one year. This is an excellent opportunity to work in a multinational, diverse, highly motivated, and collaborative team.Your Daily Adventures:Supporting FREENOW markets (particularly Poland) and departments...
-
Cryptography and Data Protection Specialist
2 meses atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroData Security Role at Alter Solutions Group Alter Solutions Portugal is a leading provider of IT consultancy services, part of the Alter Solutions Group. We partner with over 120 clients and a team of over 500 people, working on diverse projects across industries such as banking, insurance, transportation, aviation, energy, and telecom. We are looking for...
-
Customer Risk Specialist German Language Expert
1 semana atrás
Lisboa, Lisboa, Portugal Entain Group Tempo inteiroJob OverviewWe are seeking an experienced Customer Risk Specialist to join our team in addressing potential risks and ensuring the protection of our customers.About UsEntain Group is a leading company in the sports betting and gaming industry, committed to creating a diverse, equitable, and inclusive future for our people and the wider sector.Key...
-
Artificial Intelligence Data Protection Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiroAbout This RoleWe are seeking a skilled Artificial Intelligence Data Protection Specialist to join our team at Boston Consulting Group. In this role, you will be responsible for reviewing and advising on compliance aspects and risks of technical solutions that process personal data and involve artificial intelligence, machine learning, or automated decision...
-
Lisboa, Lisboa, Portugal Free Now Tempo inteiro**About the Role**We are looking for a highly skilled Compliance and Data Protection Manager to join our central Compliance and Data Protection team for a fixed-term contract of one year to cover a maternity leave.The successful candidate will be responsible for supporting our markets, particularly the Polish market, and departments in regards to data...
-
Chief Data Protection Officer for AI Solutions
4 semanas atrás
Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiroCompany OverviewBoston Consulting Group (BCG) is a pioneering strategy consulting firm that has been at the forefront of innovation for over 50 years. With a global presence in multiple countries, we offer diverse career paths for talented individuals to make a meaningful impact on business and society.We prioritize authenticity, exceptional work, and strong...