Customer Risk Specialist German Language Expert

1 semana atrás


Lisboa, Lisboa, Portugal Entain Group Tempo inteiro
Job Overview

We are seeking an experienced Customer Risk Specialist to join our team in addressing potential risks and ensuring the protection of our customers.

About Us

Entain Group is a leading company in the sports betting and gaming industry, committed to creating a diverse, equitable, and inclusive future for our people and the wider sector.

Key Responsibilities
  • Contact customers to address any potential Safer Gambling concerns
  • Deliver exceptional customer service while promoting the use of responsible gambling tools
  • Evaluate customer responses and apply controls to mitigate risks in a timely manner
Requirements

To succeed in this role, you will need:

  • Fluent German language skills at business level
  • Excellent communication skills, particularly when interacting with sensitive or distressed customers
  • Experience handling confidential customer information
  • A thorough understanding of Safer Gambling and AML policy requirements
What We Offer

In return for your expertise, we offer a competitive salary of $65,000, a regular bonus, and access to our ShareSave scheme. You will also have opportunities for professional growth and development within our organization.

Why Join Us?

At Entain Group, we prioritize our employees' well-being and celebrate individuality. Our inclusive culture fosters collaboration, innovation, and success.



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