German Language Betting Customer Service Specialist
Há 7 dias
About the Role
We are seeking a skilled German Language Betting Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for addressing customer inquiries and concerns related to our betting products and services.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat, resolving issues and providing high-quality service.
- Evaluate customer concerns and implement measures to fulfill customer requirements.
- Collaborate with teams across different locations to achieve aligned goals.
- Report system irregularities and customer-facing issues to the appropriate department.
Requirements
- German language proficiency at C1 level.
- English language skills to a business standard (B2).
- Excellent written and verbal communication skills, with high interpersonal skills.
- Ability to work in a dynamic environment, handling multiple tasks and priorities.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive team environment.
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