German Language Betting Customer Service Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Expert Pick Tempo inteiro

About the Role

We are seeking a skilled German Language Betting Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for addressing customer inquiries and concerns related to our betting products and services.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat, resolving issues and providing high-quality service.
  • Evaluate customer concerns and implement measures to fulfill customer requirements.
  • Collaborate with teams across different locations to achieve aligned goals.
  • Report system irregularities and customer-facing issues to the appropriate department.

Requirements
  • German language proficiency at C1 level.
  • English language skills to a business standard (B2).
  • Excellent written and verbal communication skills, with high interpersonal skills.
  • Ability to work in a dynamic environment, handling multiple tasks and priorities.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.


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