German Language Customer Service Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Eco Plus Solutions AB Tempo inteiro

We are seeking a German Language Customer Service Specialist to join our team at Eco Plus Solutions AB. As a key member of our customer support team, you will be responsible for engaging with German-speaking customers and addressing their inquiries in a timely and effective manner.

Key Responsibilities:
  • Provide exceptional customer service to German-speaking customers through phone, email, and chat.
  • Utilize your proficiency in German to communicate effectively and empathetically with customers.
  • Efficiently resolve customer concerns and provide timely solutions.
  • Gain a comprehensive understanding of our e-commerce offerings to provide accurate information.
  • Work collaboratively with cross-functional teams to contribute to continuous improvements in customer support practices.
Qualifications:
  • German Fluency: Proficiency in spoken and written German is essential.
  • Strong communication skills and a commitment to delivering exceptional customer service with a positive attitude.
  • Ability to thrive in a dynamic and fast-paced environment, adapting to evolving customer needs and industry trends.
Perks:
  • On-Site Work in Lisbon: Immerse yourself in the exciting e-commerce scene.
  • Relocation Package: Including flight tickets to Lisbon and accommodation support for a smooth transition.
  • Competitive Compensation: Reflecting your valuable contributions to our customer service team.
  • Health and Life Insurance: Comprehensive coverage for health and life insurance, prioritizing your well-being and providing peace of mind.


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