Dedicated German Language Insurance Customer Service Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro
About the Role

At Talingual Ltd, we are seeking a highly skilled and motivated German language insurance customer service specialist to join our team. As a key member of our international insurance team, you will play a vital role in delivering exceptional customer experiences and providing top-notch support to our clients.

Key Responsibilities

You will be responsible for handling insurance policy administration and cancellation requests efficiently, re-issuing policy documentation as needed, identifying, investigating, and escalating complex issues promptly, and mediating between hosts and guests regarding reservation concerns. Your excellent communication skills and attention to detail will enable you to provide seamless support to our clients, ensuring their satisfaction and loyalty.

Requirements
  • Fluent German and English language proficiency
  • Previous experience in customer support or a related field
  • Ability to multitask and maintain high levels of accuracy and attention to detail
Salary and Benefits

We offer a competitive monthly gross salary of Euro 1383, plus a net per working day food voucher of Euro 7.23. You will also receive fully paid training, excellent career opportunities, and free health insurance after six months in service. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

About Us

Talingual Ltd is a global outsourcing partner operating in over 35 countries worldwide. We pride ourselves on providing innovative solutions and exceptional customer support to our clients. Our multilingual hub in Portugal is seeking fluent German speakers to join our team and contribute to our continued success.



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