Guest Experience Coordinator
Há 5 dias
- Provide exceptional customer service and create a warm welcome for all guests
- Take and manage guest bookings, up-selling opportunities, and share information about ways to improve their stay
- Handle cash and credit transactions efficiently
- Swiftly check guests in and out, issuing room keys and controlling safety deposit boxes
- Record and act on guests' preferences, handling their messages, requests, questions, and concerns
- Be a trusted contact for all guests, assisting them with any issues or providing local knowledge
- Stay safe by following our procedures and reporting incidents
- Stay informed about daily events and activities
- Support your colleagues when needed
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Guest Experience Coordinator
Há 6 dias
Porto, Porto, Portugal Mystic Invest Tempo inteiroQualifications and RequirementsWe are looking for a skilled and experienced Guest Experience Coordinator to join our team. The ideal candidate will have a minimum of three years' experience in a similar role, excellent communication and interpersonal skills, and the ability to work well under pressure.
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Guest Experience Coordinator
Há 7 dias
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroThe Pestana Hotel Group is seeking a Customer Service Director to join the team.About Our CompanyWe are a leading hotel chain with a presence in 16 countries across three continents.Job OverviewThis is a key role within the company, responsible for delivering exceptional guest service experiences.ResponsibilitiesAnalyze customer feedback and implement...
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Luxury Guest Experience Coordinator
Há 5 dias
Porto, Porto, Portugal Royal Caribbean Group Tempo inteiroCompany OverviewCelebrity Cruises is a luxury cruise line that offers an exceptional experience to its guests. As a Concierge and Events professional, you will be part of the Guest Relations team, working closely with guests to ensure their needs are met and exceeded.
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Guest Experience Manager
Há 3 dias
Porto, Porto, Portugal Phiture Tempo inteiroWe're seeking a highly skilled Night Auditor to join our team at Phiture. As a Night Auditor, you will be the primary point of contact for guests during their stay, playing a crucial role in ensuring their experience is exceptional.About Our CultureWe value diversity and believe in building a team with a wide range of skills and experience. Our ideal...
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Guest Experience Director
1 semana atrás
Porto, Porto, Portugal Mystic Invest Tempo inteiroAbout Mystic OceanWe are a dynamic cruise company that offers unique experiences to our passengers. As a Guest Service Manager, you will play a vital role in ensuring that our guests have an exceptional time on board.Key ResponsibilitiesLead the Guest Service team to deliver high-quality serviceSupervise and train team members to enhance their skills and...
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Guest Experience Specialist
2 semanas atrás
Porto, Porto, Portugal Guestready Tempo inteiroAbout Us GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights sold,...
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Guest Experience Ambassador
Há 4 dias
Porto, Porto, Portugal IHG Hotels & Resorts Tempo inteiroCompany OverviewInterContinental Porto - Palácio das Cardosas is a unique hotel located in an 18th-century building, offering stunning views of Avenida dos Aliados. With 105 rooms and suites, 3 meeting rooms, and a Wellness Centre, our hotel provides an exceptional guest experience.Job DescriptionAs a Guest Experience Ambassador, you will be responsible for...
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Upscale Guest Experience Manager
Há 9 horas
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroPestana Douro Riverside seeks an experienced Upscale Guest Experience Manager to enhance our guests' stays.About the RoleThis leadership position requires a strong understanding of hotel operations and a passion for delivering exceptional guest experiences.ResponsibilitiesDevelop and implement strategies to ensure seamless guest experiences.Collaborate with...
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Guest Experience Specialist
Há 7 dias
Porto, Porto, Portugal Líbere Hospitality Group Tempo inteiroAbout UsLíbere Hospitality Group was founded by the founders of Ticketbis, which was acquired by eBay in 2016. We are a dynamic and agile company that is pushing the boundaries of smart buildings and guest experience. Our goal is to create a unique experience for our guests by combining technology, design, and hospitality expertise.Job SummaryWe are seeking...
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Guest Experience Specialist Porto
2 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiroGuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests.We are currently operating in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, and we're growing fast.Launched in 2016, with over 3.3 million guest nights sold, generating...
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Hotel Guest Experience Ambassador
Há 3 dias
Porto, Porto, Portugal Hospes Infante Sagres Porto Tempo inteiroAt Hospes Infante Sagres Porto, we pride ourselves on delivering exceptional guest experiences. As a Front Office Agent, you will be the first point of contact for our guests, setting the tone for their stay with us.About the RoleProvide warm welcomes to our guests, making them feel at home in our hotelTake and manage guest bookings, up-selling...
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Guest Experience Specialist
1 dia atrás
Porto, Porto, Portugal Líbere Hospitality Group Tempo inteiro**Líbere Hospitality Group Overview**We were founded by the creators of Ticketbis, acquired by eBay in 2016. Our goal is to provide an alternative to traditional hotels in Europe, focusing on unique accommodations that combine technology, design, and exceptional experiences.Our approach involves leveraging automation and data-driven solutions to deliver...
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Land Experience Coordinator
Há 4 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewMystic Cruises is a pioneering expedition ocean cruise line that offers an exclusive and eco-friendly way to explore some of the world's most breathtaking destinations. Our five-star service brings our guests up close and personal with nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean.We provide intimate...
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Hotel and Guest Experience Manager
Há 6 dias
Porto, Porto, Portugal Phiture Tempo inteiroAbout LíbereAs a pioneering force in the hospitality industry, Líbere was born from the founders of Ticketbis, which was later acquired by eBay in 2016. We're driven by innovation and a passion for redefining the guest experience.Our core philosophy revolves around harnessing technology to elevate smart building capabilities and create unforgettable...
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Porto Social Experience Coordinator
Há 7 dias
Porto, Porto, Portugal The Social Hub Group Tempo inteiroYour MissionYou'll be part of a close-knit team, working together to deliver exceptional guest experiences. As our Night Auditor (Community Host), you'll operate in all front-of-house areas, providing impeccable service and ensuring that each guest has a memorable stay.With at least 2 years of experience as a Night Auditor, you'll possess the skills and...
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Guest Services Director
Há 13 horas
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroWe are seeking a skilled and experienced Guest Services Director to join the Pestana Hotel Group team.Key ResponsibilitiesEnsure flawless, professional, and high-class guest service experiences.Analyze customer feedback and provide strategic direction for continuous improvement.Respond to guests' needs and anticipate their unstated ones.Promptly address...
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Customer Experience Coordinator
Há 6 dias
Porto, Porto, Portugal Adidas Tempo inteiroWe are looking for a Customer Experience Coordinator to join our Global Operations team at adidas. As a key member of our team, you will be responsible for delivering excellent customer experiences and ensuring seamless support and administration services to internal customers (employees) across Europe.Your main objectives will be to ensure compliance,...
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Maritime Front Desk Coordinator
Há 7 dias
Porto, Porto, Portugal Mysticinvest Tempo inteiroAbout the RoleMystic Ocean is seeking a motivated Maritime Front Desk Coordinator to join our team. As a key contact point for our passengers, you will be responsible for providing efficient and courteous service, ensuring their needs are met and exceeding their expectations.Key ResponsibilitiesTo provide exceptional service to our passengers, responding to...
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Guest Services Manager
Há 4 horas
Porto, Porto, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with: At Cruise Academy, we don't just teach it -we've lived it. Founded in 2017 by seafarers for seafarers, we specialize in maritime training and shipboard recruitment for the global cruise industry. We tell it like it is -the good, the bad, and the downright exhausting. No sugarcoating, no sales pitch -just real,...
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Guest Services Associate
Há 4 dias
Porto, Porto, Portugal YOTEL Tempo inteiroAre you looking for a challenging and rewarding role in a fast-paced environment? Do you have excellent communication skills and a passion for delivering exceptional guest experiences?**Job Summary:**We are seeking a highly motivated and charismatic individual to join our Front Office team as a Junior Receptionist. In this role, you will be responsible for...