Senior Customer Service Representative

1 semana atrás


Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiro
About the Role

We are seeking a skilled and experienced Senior Customer Service Representative to join our team. The ideal candidate will have a native or near-native level of Dutch, as well as a good level of English.

Responsibilities
  • Maintain a positive and professional attitude towards customers at all times, ensuring exceptional customer satisfaction.
  • Respond promptly to customer inquiries and resolve complaints efficiently, utilizing effective communication skills.
  • Process orders, forms, applications, and requests in a timely manner, maintaining accurate records of customer interactions and transactions.
  • Communicate and coordinate with colleagues as necessary, providing feedback on the efficiency of the customer service process.
Requirements
  • Native or near-native level of Dutch
  • Good level of English
  • Availability to live in Portugal (location not specified)
  • Previous experience dealing with the public is a plus
What We Offer

A competitive salary of €35,000 per year, reflecting the location in Portugal and the senior nature of the role.

This position offers a unique opportunity to work with a dynamic team, leveraging your language skills and customer service expertise to deliver exceptional results. If you possess the required qualifications and skills, we encourage you to apply for this exciting opportunity.



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