French Team Manager For Social Media Trending Videos Service And Delivery
2 semanas atrás
About the Role
">We are seeking a seasoned French Team Manager to oversee and manage a team, driving them to meet or exceed client/corporate goals. The ideal candidate will possess excellent leadership skills, effective communication abilities, and a proficient level of French (native or near-native). Proficient English language skills (C1 and above) are also required. Experience in call center management, preferably as a Team Manager or Product Specialist, is highly valued.
">Key Responsibilities
">The successful candidate will be responsible for:
">- ">
- Coaching and motivating advisors to achieve their best performance;">
- Solving problems, making decisions, analyzing results, and ensuring compliance with deadlines and requirements;">
- Communicating effectively and regularly with the working group, articulating different types of information;">
- Monitoring work performance and instigating corrective action when necessary;">
- Providing clear direction and guidance to ensure consistent achievement of key performance metrics;">
- Maintaining an environment that supports teamwork, commitment, loyalty, and pride in working for the company;">
- Understanding and complying with all regulatory, fair trading, and competition rules, as well as adhering to Health, Safety, and Security responsibilities.">
- ">
Requirements
">To succeed in this role, you must have:
">- ">
- A native or proficient level of French;">
- Proficient level of English (C1 and above);">
- A minimum of 6 months of call center experience, preferably as a Team Manager or Product Specialist;">
- Evidence of effective interpersonal, coaching, and leadership skills;">
- Excellent telephone, keyboard, verbal, and written communication skills;">
- Good numeric and verbal reasoning skills;">
- Effective time management and ability to prioritize tasks;">
- Ability to work from our site in Sete Rios, Portugal;">
- Availability to work from 9am to 9pm UTC+1 Mon to Sun;">
- EU citizenship or valid work permit for Portugal.">
- ">
What We Offer
">In return for your expertise and dedication, we offer:
">- ">
- Competitive wages; ">
- Paid professional training; ">
- Employee discounts; ">
- Private healthcare and dental insurance (after six months of employment); ">
- Growth opportunities through various development programs; ">
- Fun and engaging company-wide initiatives, including our EverBetter wellness program; ">
- Job stability; ">
- Lifelong skills and experience; ">
- Excellent work culture.">
Estimated Salary Range: €35,000 - €45,000 per year
">This salary estimate is based on industry standards and the location of Sitel Corp. in Lisbon, Portugal.
">About Sitel Corp.
">Sitel Corp. is a leading destination for short-form mobile video, committed to inspiring creativity and bringing joy to its users. As a member of our team, you will contribute to shaping the future of social media and entertainment.
">Contact Information
">Please note that we do not accept applications via email or phone calls. To apply, please visit our website and submit your resume and cover letter.
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