Norwegian Speaking Customer Service Expert for Banking

Há 4 dias


Braga, Braga, Portugal Recruitment Direct Tempo inteiro

Role Overview



We are seeking a highly skilled Norwegian speaking customer service expert to join our team at Recruitment Direct. As a customer service advisor, you will be responsible for providing exceptional support to Norwegian-speaking clients of our client, a prominent financial institution.



Key Responsibilities




  • Provide high-quality customer support to Norwegian-speaking clients via various communication channels.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
  • Adhere to company guidelines, ensuring compliance with banking regulations.


Requirements




  • C1 level minimum proficiency in Norwegian.
  • B1 level minimum proficiency in English.
  • Excellent communication and problem-solving skills.
  • Prior customer service experience is advantageous but not required.


Work Conditions




  • Working hours: Monday to Friday, 9:00 AM to 6:00 PM Norwegian time.
  • Location:


Our client offers the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.



Benefits




  • Salary: €1300 gross per month.
  • Performance Bonus: Up to 10% of the salary.
  • Other perks:



  • €100 monthly UP Hellas (meal card or related benefit).
  • Private medical insurance.


The estimated annual salary for this position is approximately €15,600, based on a 12-month contract. This includes a guaranteed basic salary and performance bonuses.



Why Join Our Team?



This role provides an excellent opportunity to gain valuable experience in the banking sector, working with a leading financial institution. If you are passionate about delivering exceptional customer service and possess strong communication skills, we encourage you to apply.



We look forward to receiving your application and discussing this exciting opportunity further.



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