Russian Speaking Customer Service Representative
1 semana atrás
Job Title: Russian Speaking Customer Service Representative
Job Overview:
We are seeking a highly skilled Russian-speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing top-notch support to our clients via email and chat in Russian, occasionally in English.
Key Responsibilities:
- Provide customer support via email and chat in Russian, occasionally in English
- Assist with account and payment inquiries, including login and registration issues
- Help restore hacked accounts and manage modifications to emails, phone numbers, and account details
- Address questions about rewards programs, tokens, prepaid game cards, and other in-game services
- Handle payment-related issues, process refunds, and manage any financial inquiries
- Ensure professional handling of sensitive customer data
Requirements:
- Native-level Russian and fluency in English (oral and written)
- Citizenship or Residency: EU passport or Portuguese Residence Card
- Location: Must reside within mainland Portugal or be willing to move there
- Interest in Gaming: Passion for PC or console gaming
Perks and Benefits:
- Competitive Salary: Option to choose between a higher salary or a salary with accommodation
- Remote Work: Enjoy the flexibility of working from anywhere in mainland Portugal
- Gaming Industry: Be part of a dynamic team supporting one of the most exciting industries in the world
How to Apply: If you are passionate about gaming, fluent in Russian and English, and meet the residency requirements, apply now to join our team.
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