Russian Speaking Customer Service Representative

1 semana atrás


Braga, Braga, Portugal Recruitment Direct Tempo inteiro

Job Title: Russian Speaking Customer Service Representative

Job Overview:

We are seeking a highly skilled Russian-speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing top-notch support to our clients via email and chat in Russian, occasionally in English.

Key Responsibilities:

  • Provide customer support via email and chat in Russian, occasionally in English
  • Assist with account and payment inquiries, including login and registration issues
  • Help restore hacked accounts and manage modifications to emails, phone numbers, and account details
  • Address questions about rewards programs, tokens, prepaid game cards, and other in-game services
  • Handle payment-related issues, process refunds, and manage any financial inquiries
  • Ensure professional handling of sensitive customer data

Requirements:

  • Native-level Russian and fluency in English (oral and written)
  • Citizenship or Residency: EU passport or Portuguese Residence Card
  • Location: Must reside within mainland Portugal or be willing to move there
  • Interest in Gaming: Passion for PC or console gaming

Perks and Benefits:

  • Competitive Salary: Option to choose between a higher salary or a salary with accommodation
  • Remote Work: Enjoy the flexibility of working from anywhere in mainland Portugal
  • Gaming Industry: Be part of a dynamic team supporting one of the most exciting industries in the world

How to Apply: If you are passionate about gaming, fluent in Russian and English, and meet the residency requirements, apply now to join our team.



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