Customer Service Representative

Há 7 dias


Braga, Braga, Portugal Minacs Tempo inteiro

Job Summary

As a Customer Service Representative at Minacs, you will be responsible for providing exceptional customer service to our clients in a French-speaking environment. This is a great opportunity to develop your skills in a dynamic and multicultural setting.

Key Responsibilities

  • Assist customers through multiple channels in an interactive and user-friendly manner
  • Attract potential customers by promoting products and services; suggest products and services tailored to customer needs
  • Handle and manage inquiries in a timely manner
  • Contribute to the development of customer loyalty

Requirements
  • High level of French (written and oral)
  • Ability to communicate easily and confidently
  • Empathy and ability to propose appropriate and effective solutions
  • Proactive, results-oriented, motivated and able to work in a team in a dynamic and multicultural environment

What We Offer
  • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
  • Competitive salary and performance bonus
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs, specialized courses, and language classes

Eligibility
  • In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position


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