Customer Service Expert for Global Client Support

Há 1 mês


Braga, Braga, Portugal Cross Border Talents Tempo inteiro
Remote Customer Service Opportunity

Competitive salary: €24,000 per annum.

This role is ideal for individuals who can work flexible schedules and provide top-notch customer support to clients in Germany.

We are seeking a highly skilled Customer Service Representative fluent in German to join our team in Braga, Portugal. The successful candidate will be responsible for:

  • Responding to customer inquiries via phone, email, and chat in German.
  • Providing accurate information about products and services.
  • Resolving customer issues promptly or escalating complex cases to the appropriate teams.
  • Maintaining detailed and accurate records of customer interactions.
  • Collaborating with the team to improve customer service processes.

The ideal candidate will possess:

  • Fluency in German (written and spoken).
  • Good command of English for internal communication.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to rotating shifts, including nights and weekends.
  • Comfortable working remotely with a stable internet connection.

We offer a fully remote position with flexibility, comprehensive training, and opportunities for career growth within a supportive company culture. If you have a passion for delivering exceptional customer service, we encourage you to apply.



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