Customer Service Expert for Global Client Support
Há 1 mês
Competitive salary: €24,000 per annum.
This role is ideal for individuals who can work flexible schedules and provide top-notch customer support to clients in Germany.
We are seeking a highly skilled Customer Service Representative fluent in German to join our team in Braga, Portugal. The successful candidate will be responsible for:
- Responding to customer inquiries via phone, email, and chat in German.
- Providing accurate information about products and services.
- Resolving customer issues promptly or escalating complex cases to the appropriate teams.
- Maintaining detailed and accurate records of customer interactions.
- Collaborating with the team to improve customer service processes.
The ideal candidate will possess:
- Fluency in German (written and spoken).
- Good command of English for internal communication.
- Excellent communication and problem-solving skills.
- Ability to adapt to rotating shifts, including nights and weekends.
- Comfortable working remotely with a stable internet connection.
We offer a fully remote position with flexibility, comprehensive training, and opportunities for career growth within a supportive company culture. If you have a passion for delivering exceptional customer service, we encourage you to apply.
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