Hospitality Service Associate

Há 1 mês


Lisboa, Lisboa, Portugal Hilton Worldwide, Inc. Tempo inteiro
Job Summary

As a Food and Beverage Attendant at Hilton Worldwide, Inc., you will play a vital role in delivering exceptional guest experiences in our restaurants, bars, room service, banquets, and in-hotel cafes. Your primary responsibility will be to uphold the highest quality standards for food and beverage operations, ensuring that every guest interaction exceeds their expectations.

Key Responsibilities
  • Receive and serve customer orders in a timely manner, including serving as a barista or cocktail attendant/bartender if required.
  • Understand menu content, any menu changes, and promotional activities to provide accurate information to guests.
  • Keep your service area clean, tidy, and well-prepared to ensure a positive guest experience.
  • Efficiently manage the proper settlement of all customer accounts.
  • Answer guest queries in a polite and helpful manner, providing solutions to their needs.
Requirements
  • Friendly, positive, energetic disposition to provide exceptional guest service.
  • Committed to delivering high-quality service and maintaining a clean and safe work environment.
  • Motivated to learn new skills and techniques to enhance guest satisfaction.
  • Excellent communication skills in the local language to effectively interact with guests and team members.
  • Flexible, reliable, and responsive to a range of work situations, including peak hours and special events.


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