Head of Global Hospitality Innovation
Há 11 horas
The Lakhani Group, a renowned hotel development and construction company, is seeking an experienced Head of Global Hospitality Innovation to drive the strategic direction and operational excellence of its hospitality division.
About Us:
Tlg Global (The Lakhani Group) is a premier hotel development and construction company, recognized for delivering exceptional hospitality experiences through innovative design and impeccable service. As we expand our portfolio in partnership with Wyndham Hotels and Resorts, we are committed to shaping the next generation of iconic hospitality destinations.
Job Description:
As Head of Global Hospitality Innovation, you will be responsible for crafting and executing the overarching hospitality strategy for all our upcoming hotels. This pivotal role combines vision, leadership, and expertise to ensure that each property exemplifies world-class service, operational efficiency, and financial success.
Main Responsibilities:
- Strategic Leadership: Develop and implement the hospitality vision and strategy for all new and existing properties, ensuring alignment with the company's objectives.
- Brand Standards: Uphold and enhance brand consistency across all hotels, in partnership with Wyndham standards, while tailoring experiences to local markets.
- Pre-Opening & Launches: Oversee all aspects of pre-opening activities, including staff recruitment, training, marketing plans, and operational setup.
- Operational Oversight: Establish and monitor KPIs across departments to ensure guest satisfaction, financial performance, and operational excellence.
- Talent Development: Build and mentor a team of hospitality professionals to foster a culture of excellence and innovation.
- Guest Experience: Drive guest engagement strategies, continuously refining service quality and personalization.
- Financial Management: Collaborate with financial teams to design and execute business plans, budgets, and revenue strategies to maximize profitability.
- Technology Integration: Oversee the implementation of modern hospitality systems and digital tools to enhance efficiency and the guest experience.
- Sustainability: Advocate for sustainable practices within operations to align with global standards and customer expectations.
Qualifications:
To succeed as our Head of Global Hospitality Innovation, you must possess:
- Experience: At least 15 years of progressive leadership in hospitality, including 5+ years as a General Manager or Senior Executive with a global hotel chain.
- Expertise: Proven success in pre-opening, operations, and strategic planning for luxury or upscale properties.
- Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or advanced certifications in hospitality are preferred.
- Language Skills: Fluency in Portuguese and English is essential. Additional languages are a plus.
- Technical Proficiency: Knowledge of modern hospitality systems, PMS platforms, and CRM tools.
- Leadership: Strong ability to inspire, motivate, and lead cross-functional teams toward common goals.
Salary: We offer a highly competitive salary of $250,000 - $300,000 per year, depending on experience and qualifications.
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