Turkish Customer Service Representative
4 semanas atrás
About Cross Border Talents:
We are an international company seeking a Turkish-speaking Customer Advisor to join our team in Lisbon, Portugal. This is an excellent opportunity for candidates with a passion for customer service to work in a dynamic environment. The role comes with great social advantages and a signing bonus for successful candidates. Please note, this position is only open to those with a valid work permit and residency in Portugal.
Position: Turkish Customer Advisor
Key Responsibilities:
- Provide exceptional customer service to Turkish-speaking clients via phone, email, and chat.
- Resolve customer inquiries and offer tailored solutions in a professional manner.
- Assist customers with product and service information, orders, and general queries.
- Handle complaints efficiently and ensure customer satisfaction.
- Collaborate with internal teams to ensure a smooth and positive customer experience.
Requirements:
- Native or fluent in Turkish (written and spoken).
- Proficient in English.
- Strong communication and problem-solving skills.
- Previous experience in customer service is an advantage but not required.
- Must be a resident in Portugal with a valid work permit.
- Ability to work on-site in Lisbon.
What We Offer:
- Competitive salary with performance-based bonuses.
- Social benefits, including health insurance.
- Signing bonus for successful candidates.
- Opportunities for career growth in a multicultural and supportive environment.
- Comprehensive training and continuous professional development.
How to Apply:
Send your CV to us.
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