Turkish Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Cs-Consulting Gmbh Tempo inteiro

**Job Summary**

We are seeking a highly skilled Turkish Customer Service Specialist to join our team in Lisbon. As a Retail Back-Office Specialist, you will be responsible for handling complex customer issues related to online orders, ensuring swift and fast resolution, and maintaining excellent customer satisfaction.

**Key Responsibilities**

  • Investigate and resolve customer complaints in a timely and professional manner
  • Liaise with partners to resolve complex issues and achieve quick customer satisfaction
  • Perform tasks in SAP with high attention to detail and accuracy
  • Communicate with customers via phone and email to relay issue resolution and provide timely updates

**Requirements**

  • C1 level of Turkish
  • Based in Lisbon or willing to relocate
  • Ability to work quickly and efficiently under deadline pressure
  • Excellent written and verbal communication skills
  • Proven ability to work with minimal supervision and make decisions

**What We Offer**

  • Competitive base salary and benefits
  • Fantastic relocation package to one of Europe's most prestigious cities
  • Private health insurance
  • Enrich your CV by working for a major worldwide brand
  • Multicultural team
  • Modern office in an excellent location in Lisbon
  • Accommodation provided
  • Close to the beach
  • Flight costs reimbursed


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