Digital Advertising Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Company Overview

Cross Border Talents is a recruitment agency partnering with leading BPO clients to find the best talent for their projects.

Job Summary

We are seeking a highly skilled Digital Advertising Specialist to join our client's team. The ideal candidate will have fluency in Spanish and proficiency in English, as well as strong multitasking skills and familiarity with digital advertising.

Key Responsibilities

  • Provide customer support to small and medium-sized businesses across multiple channels (chat, email, and phone).
  • Assist with post-sales support for Facebook and Instagram advertising products.
  • Resolve technical issues, guide clients through tools and features, and report platform bugs.
  • Offer white-glove service through outbound calls to ensure resolution.
  • Identify trends and troubleshoot for multiple SMB clients.

Working Hours and Benefits

The selected candidate will work 40 hours per week, rotational shifts from Monday to Sunday between 07:00 and 00:00. They will also receive 8-hour workdays with an additional 1-hour lunch break.

The company offers paid training for 15 working days, which includes product, customer management, and on-the-job training. Upon successful completion of the training period, the candidate will receive proportional compensation.

Requirements

  • Fluency in Spanish and proficiency in English (B2 and higher, written and spoken).
  • Strong multitasking skills and familiarity with digital advertising.
  • A valid residence card for Portugal or a EU member state passport.

Compensation Package

The estimated salary for this position is around €25,000-€35,000 per year, depending on experience and qualifications.



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