International Customer Service Expert in Lisbon
1 semana atrás
We are seeking an International Customer Service Expert to join our team in Lisbon. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences.
About the RoleThis is a full-time opportunity that requires a native level of Dutch and a C1 level of English. You will be responsible for providing high-quality service to clients, offering solutions to their concerns, and ensuring customer satisfaction.
- Support clients' activities by offering high-quality service
- Provide the best possible answers and solutions to questions and concerns from customers
- Ensure a high level of customer satisfaction
- Record data in the system
To succeed in this role, you will need:
- A native level of Dutch and a C1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Excellent communication and listening skills
- A drive for excellence and professionalism
- A real team player with a commitment to your work
In return for your expertise, we offer a competitive salary and benefits package, including:
- A long-term fixed term contract, renewable every year
- Full-time working hours (40h/week)
- Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions: €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation).
We also provide reimbursement of initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help in paperwork, opening bank account, etc. upon your arrival, and other benefits.
Lisbon offers a unique blend of culture, history, and lifestyle, making it an ideal destination for international professionals like you.
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