Customer Service Experience Expert in Lisbon
2 semanas atrás
Are you looking for a rewarding career in customer service? We are seeking a highly motivated and enthusiastic Customer Service Experience Expert to join our team in Lisbon. As a key member of our international team, you will play a vital role in providing exceptional service to our clients' customers.
The ideal candidate will possess excellent communication skills, be proactive, and have a passion for delivering outstanding customer experiences. A native level of German and at least a B1 level of English is required, as well as enthusiasm about movies, shows, and intercultural communication. If you're living in or willing to relocate to Lisbon for an international career and life experience, we encourage you to apply.
Salary and BenefitsWe offer a competitive salary, with two options:
- Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)
- Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)
For international candidates, we provide reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), and help with paperwork, opening a bank account, etc. upon arrival.
Our company also offers free Portuguese lessons, cooking classes, sport activities, and social events organized by us. You will have real career opportunities in different career paths and a fully paid training period.
Job DescriptionYour responsibilities will include:
- Supporting clients' activities by offering world-class service to their customers
- Answering incoming queries from customers via phone, email, and chat
- Identifying issues and providing solutions
- Ensuring high levels of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
To succeed in this role, you should possess:
- A native level of German and at least a B1 level of English
- Enthusiasm about movies, shows, and intercultural communication
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable, and skilled at communicating with people
- Energy, innovation, and a proactive approach to work at a fast pace
Our company, Blu Selection, is located in Lisbon and takes care of employees from career development to social integration. We are a multinational organization recognized as one of the best sales and customer service solutions providers worldwide, with talents from more than 80 nationalities.
-
Italian-Speaking Customer Service Expert
1 semana atrás
Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiroExpert Gmbh is seeking an Italian-speaking customer service expert to join their team in Lisbon, Portugal. The primary responsibility of this role will be to provide exceptional customer support via phone and email.Responsibilities:- Respond promptly and professionally to customer inquiries and issues via phone and email- Provide accurate and detailed...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking an International Customer Experience Expert to join our team in Lisbon. This exciting opportunity will allow you to leverage your exceptional customer service skills and cultural competence to deliver an outstanding experience for our clients.Key ResponsibilitiesProvide exceptional customer service via social media, responding...
-
Customer Experience Engineer
Há 7 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro**About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...
-
Italian Customer Service Expert for Drone Products
2 semanas atrás
Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiroDiscover a challenging role as an Italian-speaking customer service expert specializing in drone products at Expert Gmbh, our partner in Lisbon. This dynamic position requires prompt and professional communication with customers via phone and email to address inquiries and resolve issues related to drone products, features, and specifications.You will be...
-
Lisboa, Lisboa, Portugal Expert Pick Tempo inteiroJob Title: German-Speaking Betting Customer Service ExpertAbout the Role:We are seeking a highly skilled German-speaking Betting Customer Service Expert to join our team in Lisbon. As a key member of our customer service team, you will be responsible for addressing customer inquiries through various channels, including chat, email, and phone.Key...
-
Global Customer Experience Specialist in Lisbon
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a German-speaking customer service expert looking for a new challenge? We're seeking a talented individual to join our team as a Global Customer Experience Specialist in Lisbon, Portugal.**Company Overview**Cross Border Talents is a leading global organization renowned for its exceptional customer service solutions provided to top international...
-
Customer Service Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiroAbout Interstate Ac ServiceWe are a company dedicated to delivering exceptional customer experiences. As a Customer Service Expert, you will play a vital role in helping us achieve this goal.Job DescriptionKey Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, covering topics such as products (sports,...
-
Customer Service Expert in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are looking for a motivated Customer Service Expert to join our dynamic team in Lisbon, Portugal. As a leading global organization, we provide exceptional customer service solutions to top international brands.Lisbon, the capital city, is known for its welcoming atmosphere, warm climate, and picturesque landscapes. With a unique blend of rich history,...
-
Customer Service Expert in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroThriving in a multinational environment as a Customer Service Expert, you will be part of a renowned company in Europe, providing top-notch daily customer care. Your responsibilities and impact will include:• Responding to customer inquiries• Identifying and resolving issues• Ensuring exceptional customer satisfaction• Recording data in the CRM...
-
Customer Experience Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCustomer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...
-
Italian Language Customer Service Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroJob DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...
-
International Customer Service Expert in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroExperience a New Horizon in Customer ServiceWe are seeking an International Customer Service Expert to join our team in Lisbon. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences.About the RoleThis is a full-time opportunity that requires a native level of Dutch and a C1 level of English. You will...
-
Global Customer Service Expert in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroUnlock a fulfilling career with Blu Selection as a Global Customer Service Expert in our vibrant Lisbon office. As a key member of our international team, you'll play a vital role in driving customer satisfaction and loyalty. If you're passionate about delivering exceptional service and building strong relationships, this could be your dream job.About the...
-
Customer Experience Associate
4 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro**Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Fashion Customer Experience Specialist in LisbonAbout the Company: Blu Selection, a multinational organisation and one of the best sales and customer service solutions provider companies in the world, is seeking an enthusiastic and fashion-savvy individual to join their international team.Company Overview: Located in Lisbon, we take care of our...
-
Customer Service Expert in Lisbon, Portugal
1 semana atrás
Lisboa, Lisboa, Portugal Webhelp France Tempo inteiroUnlock Your Career Potential with Webhelp FranceWe're a global leader in technology and services, empowering brands to succeed in over 70 countries. Our team is driven by a passion for innovation and a commitment to excellence.In this role, you'll be part of our Customer Service team in Lisbon, Portugal. As a Customer Service Expert, you'll play a vital role...
-
Technical Support Expert in Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Technical Support Expert in LisbonAbout the Role: We are seeking a highly skilled Technical Support Expert to join our team in Lisbon. As a Technical Support Expert, you will be responsible for providing exceptional customer service to the German market, creating value and solving technical issues.Key Responsibilities:Manage incoming queries in a...
-
Customer Service Expert
Há 7 dias
Lisboa, Lisboa, Portugal Minacs Tempo inteiroUnlock Your Potential in a Rewarding CareerWe're seeking an experienced Customer Service Expert to join our team in Lisbon, Portugal. As a key member of our operations team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.About Us:We are a global technology and services leader that powers the brands of the...
-
Customer Experience Advocate in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroPosition OverviewWe are seeking a dedicated Customer Delight Specialist to join our team in Lisbon, focusing on delivering exceptional customer experiences and providing outstanding service and support. The ideal candidate will possess native Italian proficiency and strong communication skills in English.