International Customer Experience Representative with Relocation Benefits
2 semanas atrás
About Us
Blu Selection, a multinational organization with a presence in Barcelona, Paris, Berlin & Amsterdam, specializes in connecting international candidates with top companies. We are committed to providing exceptional customer service and solutions that meet the needs of our clients.
Job Description
We are seeking an International Customer Experience Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering world-class service to our clients while working on projects for prestigious brands worldwide.
Your Responsibilities:
- Answering incoming queries from customers
- Ensuring high levels of customer satisfaction
- Identifying issues and providing solutions
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
Requirements:
To succeed in this role, you should have:
- A native level of German and at least a B1 level of English
- Knowledge of the value and impact that good customer experience can create
- An attentive listening skill and the ability to communicate effectively with people
- A drive for excellence and professionalism
- The ability to work as part of a team and be committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- A valid Portuguese work permit (required)
Benefits:
We offer a competitive salary package, including:
- A fixed-term contract renewable every year
- Full-time work on rotating shifts (depending on the project)
- Intensive training to kick-start your career
- Two options for compensation: 950-1030€ gross/month including free accommodation or 1300-1400€ gross/month excluding accommodation
- Reimbursement of initial flight expenses after contract signing
- Airport pick-up
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