International Customer Experience Ambassador with Relocation Benefits

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking an International Customer Experience Ambassador to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.

Key Responsibilities
  • Provide native-level French language support to our customers
  • Develop and maintain a deep understanding of customer needs and preferences
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with industry trends and best practices in customer experience
  • Reimbursement of initial flight expenses after contract signing
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Airport pick-up and help in paperwork, opening bank account, etc.
Requirements
  • A native level of French and at least a B1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Having a valid Portuguese work permit (required)
What We Offer
  • Fixed-term contract renewable every year
  • Salary Conditions: 990€ gross/month including free accommodation (shared flat, all bills included) or 1080€ gross/month excluding accommodation
  • Private health insurance after 6 months of contract which is extra to the standard insurance
  • Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
  • Portuguese public holidays and 22 days of paid holidays
About Us

B Blu Selection is an international recruitment company dedicated to connecting international candidates and companies. We offer a unique opportunity to work with a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.

Living in Lisbon offers a colorful city view and a rich cultural history, a warm climate all year, and a sunny beach life next to the Atlantic. You will have a large English-speaking local community and international environment, and you will be part of a team with talents from more than 80 nationalities all over the world.



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