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Subscription Growth Expert
1 semana atrás
About Phiture
Phiture is committed to creating a diverse environment and is an equal opportunity employer. We are seeking a Subscription Growth Expert to join our dynamic and customer-focused team.
About the Role
As a key member of our operations team, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.
Responsibilities
• Own the subscription renewal process for assigned customers, ensuring contract retention and customer satisfaction.
• Partner with Customer Success Managers to execute success strategies that drive software adoption and business value.
• Develop and execute negotiation strategies to maximize contract value while strengthening customer relationships.
Qualifications
• 2+ years of experience in renewals, account management, customer success, inside sales, or a similar role.
• Strong interpersonal and communication skills (written and verbal), with the ability to engage effectively via phone, email, and web meetings.
• Self-motivated and proactive, with the ability to work both independently and as part of a team.
Benefits
We offer a comprehensive total rewards approach that supports our employees and their loved ones. Our programs include competitive salary, comprehensive benefits package, flexible work arrangements, generous paid vacation time, paid holidays and sick leave, Dutonian Wellness Days, company equity, ESPP, retirement or pension plan, paid parental leave, Hibernation Duty, paid volunteer time off, company-wide hack weeks, mental wellness programs, and more.
