Global Support Specialist in Lisbon Opportunity

Há 2 dias


Porto, Porto, Portugal Blu Selection Tempo inteiro

About Blu Selection: We are a dynamic and multicultural organization dedicated to delivering exceptional customer experiences. Our team is passionate about fostering an environment that values diversity, inclusivity, and collaboration.

Compensation Package: The successful candidate can expect an annual salary of €14,900, which includes comprehensive private health insurance and relocation assistance.*

Job Description: As a Global Support Specialist, you will play a vital role in providing top-notch support to our customers through various channels. Your primary objectives will be to ensure high customer satisfaction by offering prompt, helpful, and efficient responses while maintaining a professional demeanor at all times.

Key Responsibilities:

  • Assist customers via phone, email, or social media in a timely and courteous manner.
  • Collaborate with other departments to resolve issues or redirect cases as necessary.
  • Record relevant data in the system to ensure accurate tracking and reporting.
  • Maintain a strong understanding of the value a positive customer experience can bring and consistently strive to deliver exceptional results.
  • Develop professionally in a dynamic environment with opportunities for growth and development.

Required Skills and Qualifications: To succeed in this role, you will need native-level Dutch and at least a B2 level of English proficiency. Strong listening and communication skills are essential, as well as a drive for excellence and professionalism in all interactions.

Benefits: In addition to the competitive salary, you will enjoy a comprehensive relocation package, including assistance with official processes and relocation costs. Our company also offers private health insurance, ensuring your physical and mental well-being.

International and Multicultural Environment: Work with people from all over the world and contribute to creating a unique cultural melting pot. Collaborate with colleagues who share your passion for intercultural communication and the expatriate lifestyle.



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