Technical Support Specialist for Global Brands in Portugal
Há 1 mês
We are seeking a highly motivated individual to join our Customer Support Team as a Technical Support Specialist. In this role, you will play a critical part in providing top-notch assistance to our customers, troubleshooting delivery issues.
About the OpportunityThis is an exciting opportunity for someone who loves helping others, deeply cares about providing excellent customer service, and has a true passion for technology and AI. Our company offers a supportive and inclusive team environment where collaboration and dedication are rewarded.
Key Responsibilities- Provide technical support and user enablement services to customers across devices.
- Troubleshoot hardware and software issues using your strong problem-solving skills.
- Build and maintain positive relationships with customers through excellent listening skills and enthusiasm.
- Collaborate with our team to find innovative solutions and meet customer needs.
To be successful in this role, you will need:
- Fluency in Finnish and strong English skills (B2+), both written and spoken.
- Interest in troubleshooting hardware and software issues across devices.
- Passion for technology, including operating systems like Android, iOS, and popular software.
- Strong problem-solving skills and ability to handle stress effectively.
- Excellent listening skills and enthusiasm for building customer relationships.
As a member of our team, you can expect:
- A competitive salary of €45,000 - €60,000 per annum, depending on experience.
- A full-time permanent contract.
- A relocation package, including flight reimbursement and one month of paid accommodation.
- Access to employee benefits and discounts.
We are committed to employee growth and success, offering professional development programs, mentoring, and growth opportunities. If you're looking for an exciting opportunity in a dynamic and supportive workplace, we encourage you to apply today.
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