Customer Service Representative for Global Brands in Portugal
Há 2 dias
Company Overview:
We are a leading recruitment agency, Smart-Recruitments, with a strong presence in Porto. We have exciting job opportunities for highly skilled professionals to work with top global brands.
Salary:
The estimated monthly salary for this role is approximately €2,500 - €3,200, depending on experience and qualifications.
Job Description:
In this challenging and rewarding position, you will be responsible for communicating with customers via phone, chat, and email, monitoring and resolving cases efficiently to ensure quick resolution. You will maintain customer satisfaction while representing a major brand, develop and sustain strong, professional relationships with partners, always showing empathy. Your goal will be to work towards achieving targets set by both the client and the company.
Required Skills and Qualifications:
To succeed in this role, you will need fluency in German, proficient English communication skills, strong communication, interpersonal, and problem-solving abilities. Basic computer knowledge and technical skills are also essential, as well as the ability to multitask effectively and thrive in a fast-paced environment.
Benefits:
We offer comprehensive relocation support to Portugal, competitive health benefits, and various discounts. Full training will be provided by certified instructors, and opportunities for career advancement and professional development are available.
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