Customer Service Representative

3 semanas atrás


Porto, Porto, Portugal Randstad Portugal Tempo inteiro

About Us
Our client is a bank that values its role as an ally to families and businesses in Germany, offering a global financial service that adapts to their needs.

Job Description
As a Customer Service Representative, you will be the primary point of contact for clients, managing incoming phone calls and identifying their needs to achieve satisfaction.

Key Responsibilities
• Manage incoming phone calls to provide accurate and valid information to clients
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Follow clients' communication procedures and guidelines
• Take the extra mile to engage customers
• Problem-solving skills to resolve customer issues

Requirements
• Fluent, verbal and written in German (C1)
• Excellent communication skills
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters

Benefits
• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
• Competitive salary and performance bonus
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Why Work with Us
At Randstad Portugal, we value diversity and inclusion, and we are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.



  • Porto, Porto, Portugal Manpowertbo Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ManpowerGroup. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.


  • Porto, Porto, Portugal Careerxtra Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Careerxtra. As a Customer Service Representative, you will be responsible for providing exceptional customer support to French-speaking clients via phone, email, chat, and social media channels. Your primary goal will be to resolve customer inquiries...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Cross Border Talents team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Job:We are looking for a skilled customer service representative to join our team at Transcom. As a customer service representative, you will be responsible for providing exceptional customer support via multiple channels, including calls, chats, and emails. You will work closely with our team to ensure...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - French SpeakerAre you fluent in French and looking for a new opportunity in customer service?We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team in Porto or Lisbon, or work remotely. As a Customer Service Representative, you will be the key contact for our customers,...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Provide timely and effective support to customers via...


  • Porto, Porto, Portugal Toptalent Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Toptalent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to Italian-speaking customers through various communication channels. Key Responsibilities: Provide...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeJujur is committed to delivering exceptional customer service. As a Customer Service Representative, you will be the face of our company, providing support to Italian-speaking customers through various channels. Your primary goal is to ensure customer satisfaction by resolving issues efficiently and effectively.Key...


  • Porto, Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Job Title:Customer Service RepresentativeAt Randstad, we're looking for a talented Dutch native to join our multicultural team as a Customer Service Representative. In this role, you'll be responsible for providing top-notch customer support to our Dutch-speaking clients.Main Responsibilities:Providing exceptional customer service through various...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer support via multiple channels, including calls, chats, and emails.Key Responsibilities:Provide timely and effective support to customers...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeAt Jujur, we value honesty and transparency in all our interactions. As a Customer Service Representative, you will be the face of our company, providing exceptional support to our German-speaking customers through various channels. Your role will involve actively working on process optimization to increase customer...


  • Porto, Porto, Portugal TOPTALENT Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Italian-speaking customers through various communication channels.Key Responsibilities:Provide customer support...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job Title: Customer Service Representative Job Type: Full-time Location: Remotely (or on-site) Job Description: We are seeking a highly skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a Customer Service Representative, you will be responsible for providing excellent customer service to clients from one of the...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Transcom. As a Hungarian Language Specialist, you will be responsible for providing exceptional customer service to our clients through multiple channels, including phone, email, and chat.Key Responsibilities:Provide customer support via multiple...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through various communication channels.Key Responsibilities:Provide timely and effective customer support via...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Job Title: Customer Service Representative (English-speaking) - Telecommunications companyAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their...


  • Porto, Porto, Portugal Manpowertbo Tempo inteiro

    Customer Service RepresentativeAt ManpowerGroup, we're looking for a customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional support to our clients through various channels, including chat, email, and telephone. You'll be responsible for resolving issues, maintaining customer information,...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative Opportunity in PortoWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Cross Border Talents in Porto, Portugal.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, email,...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Polish speaking customer specialist, you will be providing customer support via multiple channels, including calls, chats, and emails.Key Responsibilities:Provide customer support via multiple channelsOffer solutions and respond...


  • Porto, Porto, Portugal Olx Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team at {company}.This role is ideal for individuals who possess excellent communication skills and a strong ability to resolve customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, or online...