Global Business Support Specialist

Há 10 horas


Porto, Porto, Portugal Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg Tempo inteiro

At Klöckner Pentaplast Europe GmbH & Co. KG, a leading global player in the packaging and specialty film industry, we are committed to making a positive impact on the environment and society. Our dedication to sustainability is reflected in our innovative products that enhance product protection, shelf life, and reduce carbon footprint. We strive to achieve customer satisfaction by focusing on their evolving needs and driving business growth through quality and innovation.

We are currently seeking a Global Business Support Specialist for our Pharma, Health & Durables Division. The successful candidate will be responsible for supporting the global customer service team in areas such as process optimization, systems implementation, reporting, and training. Some key tasks include ensuring efficient process organization within the Business Support functions defined areas (e.g., KU, SAP Upgrades, Master Data, Business Warehouse, Salesforce.com), global alignment with business support functions in all regions to ensure common standards and processes (e.g., Customer Master Data, OTIF- and OTIF root cause analysis, and other reports), and implementing compliance guidelines and approval processes while adhering to legal requirements and management system requirements.

The ideal candidate will have a strong background in order-to-cash management and related digital service processes, with experience in SAP SD, BW, Salesforce, and Power BI. A very good understanding of MS Office, especially Excel, is also essential. Leadership skills with a convincing and self-confident demeanor are an advantage, as well as high service mentality, strong internal customer orientation, and organizing abilities. An estimated salary range for this position is around 75,000-90,000 euros per annum, depending on qualifications and location. If you thrive in a fast-paced environment with high levels of accountability and focus, then we encourage you to apply.



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