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Dutch Customer Support Specialist

Há 1 mês

Lisboa, Lisboa, Portugal Work International Tempo inteiro
Customer Support Agent Opportunity in Lisbon

Work International is seeking a highly skilled Dutch Customer Support Agent to join our team in Lisbon, Portugal. As a Customer Support Agent, you will be responsible for handling customer inquiries and issues in a friendly, effective, and professional manner via email, chat, and phone.

Key Responsibilities:

  • Provide excellent customer service and support via various communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers

Requirements:

  • Fluency in Dutch (C2 level) and good knowledge of English (B1-B2 level)
  • Computer skills and basic knowledge of coding
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • EU citizenship or work permit for Portugal

What We Offer:

  • Competitive fixed monthly salary and bonus
  • Complete relocation package, including refunded airline ticket and free accommodation in our company apartment
  • Free Portuguese language lessons and private health insurance
  • Professional growth development opportunities and a contract focused on a long-term relationship

About Work International:

Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.

We are committed to providing our employees with a supportive and inclusive work environment, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.