IT Support Specialist with Advanced Networking Skills
Há 2 dias
At Phiture, we are seeking an IT Support Specialist with expertise in advanced networking skills to join our team. As a Service Desk Technician, you will play a crucial role in providing technical support to our clients.
We are looking for someone with at least 3 years of experience in telephone technical support functions within a Service Desk environment. Your proficiency in Windows platforms (Workstation and Server) is essential, along with your knowledge of the ServiceNow ticketing platform.
In addition to your technical skills, we value strong communication and customer orientation skills. You must be able to adapt to new situations and work effectively as part of a team. Your fluency in English and Portuguese is also necessary for this role.
About the Role
- Provide technical support to clients via phone and email
- Maintain accurate records of incidents and resolutions
- Collaborate with other team members to resolve complex issues
- Stay up-to-date with the latest technology and industry trends
What We Offer
- A competitive salary of €45,000 - €60,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work on challenging projects and collaborate with experienced professionals
Working with Us
At Phiture, we pride ourselves on being a team of highly skilled and dedicated professionals who work together to deliver exceptional results. Our consultants have access to a certified training plan, ensuring they stay updated on the latest technical skills and industry developments.
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