Senior People Operations Manager
2 semanas atrás
ROLE
Based in Portugal, this position leads international payroll operations, collaborating closely with People Ops teams across all Farfetch offices to ensure a globally consistent employee experience. The Senior Payroll Manager will oversee full-cycle payroll processing and work with various stakeholders, including employees, contractors, Talent Acquisition, People Partners and Total Rewards teams. Additionally, this role involves evaluating, developing, and improving payroll processes, mentoring a team, and driving improvements for best-in-class payroll services on a global scale.
WHAT YOU'LL DO
- Oversee and manage end-to-end payroll operations for a company with over 2,000 employees, ensuring accurate, timely, and compliant payroll processing across multiple regions.
- Lead a team of 10+ members, providing mentorship, development, and performance management, fostering a high-performance culture that delivers excellence in people services.
- Ensure payroll compliance with local, national, and international tax regulations, labor laws, and statutory requirements, including managing multi-state and multi-country payroll complexities.
- Collaborate closely with HR, Finance, and other key stakeholders to ensure people operations processes align with business needs and support broader organizational goals.
- Implement and optimize payroll systems and processes, leveraging technology like Workday and ADP to drive efficiency, accuracy, and automation in payroll operations.
- Manage payroll audits, year-end processing, reconciliations, and reporting, ensuring accuracy and adherence to regulatory deadlines.
- Lead continuous improvement initiatives to streamline payroll workflows, reduce errors, and improve the overall employee experience.
- Act as a key liaison between employees and payroll, addressing and resolving payroll-related inquiries and issues in a timely and professional manner.
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