Global SAP Engagement Manager
Há 7 horas
About the Company
SAP SE, a leading provider of enterprise software solutions, empowers individuals to bring out their best. Our company culture is built on collaboration and a shared passion for helping the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and alignment with our purpose-driven work.
What You'll Do
We're seeking an Application Service Manager to join our Cloud Application Services Delivery Center EMEA MEE within the CAS Family. Our team provides a wide range of services for managing business processes, application logic, data layers, application security, software releases, performance, integrations, and adoption accelerators through subscription. As an Application Service Manager, you will be responsible for ensuring that the CAS services provided to customers meet the highest standards of quality.
Your Key Responsibilities
- Point out proactive optimization, innovation, adoption, and potential improvements to customers.
- Play a key role in driving customer engagement and supporting the upsell of SAP's products and CAS service portfolio.
- Ensure the successful execution of the CAS engagement.
- Collaborate closely with other SAP stakeholders.
- Oversee & lead the entire CAS customer lifecycle, including transition, stabilization, operations, and offboarding.
About You
To be successful in this role, you should have:
- A Bachelor's degree in IT & Business Management, Engineering, or a related field.
- 3+ years of experience in customer account services, relationship management, or a similar role.
- 5+ years of hands-on experience in at least one SAP Solution Area (e.g., S/4 HANA – FI, MM, SuccessFactors, BTP).
- 3+ years experience in leading (global) teams as a project manager.
- Solid experience in SAP Implementation Projects / Project Management and/or Managed Services.
- Excellent documentation, communication, facilitation, and interpersonal skills.
- Strong problem-solving capabilities in complex environments.
- Strong customer orientation, result-driven, and execution focus.
What We Offer
As a valued member of our team, you can expect:
- A competitive salary of $115,000 per year.
- A highly collaborative, caring team environment with a strong focus on learning and development.
- Recognition for your individual contributions.
- A variety of benefit options for you to choose from.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
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