Senior Client Delivery Manager
Há 1 mês
About the Role
We are seeking a skilled Senior Client Delivery Manager to join our SAP Enterprise Cloud Services organization. As a key member of our team, you will be responsible for delivering high-quality cloud services to our clients, ensuring their satisfaction and success.
Key Responsibilities
- Own and grow client engagements for SAP Enterprise Cloud Services
- Act as the voice of the client within SAP, ensuring full delivery accountability and customer satisfaction
- Lead engagement with supporting ECS functions and roles to deliver as per contract scope and in line with customer expectations
- Setup proactive service plans and conduct regular service review meetings with clients
- Act as an escalation point for delivery-related topics
Requirements
- Fluency in English is mandatory
- Proven track record in managing client engagements, e.g., in Service Delivery Management, Consulting, or Pre-Sales settings
- Strong customer orientation with a focus on relationship, expectation, and de-escalation management
- Good understanding of SAP Basis, system migration, and/or functional SAP application knowledge
- Good understanding of technical infrastructure and virtualized system landscapes
- Knowledge of IT trends, their impact on business strategies, and SAP's strategy and service portfolio
What We Offer
SAP is a global company with a highly collaborative team ethic and commitment to personal development. We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and an affirmative action employer.
Join us in shaping the future of cloud services and making a meaningful impact on our clients' success.
-
Senior Service Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Landing Tempo inteiroJob Title: Senior Service Delivery ManagerWe are seeking a highly skilled and experienced Senior Service Delivery Manager to join our team at Landing in Lisboa, Portugal.Company OverviewLanding is a dynamic IT Service Management Company that provides cutting-edge services to its clients. As a Senior Service Delivery Manager, you will play a key role in...
-
Senior Client Delivery Manager
2 meses atrás
Lisboa, Lisboa, Portugal Sap Tempo inteiroJob Description:We are seeking a highly skilled Senior Client Delivery Manager to join our SAP Enterprise Cloud Services team. As a key member of our organization, you will be responsible for ensuring the successful delivery of cloud services to our clients.Key Responsibilities:Own and grow client engagements for SAP Enterprise Cloud ServicesAct as the voice...
-
Senior Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal Dentsu Aegis Network Ltd. Tempo inteiroWe are seeking a seasoned Senior Delivery Manager to oversee the successful execution of our projects in Lisbon. As a key member of our Smart Integrations Team, you will be responsible for setting and ensuring quality standards for project deliverables, providing regular status reports, maintaining forecast and actuals of project scope and schedule,...
-
Senior Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the Role: We are seeking a highly experienced Senior Service Delivery Manager to manage key stakeholder accounts, promote productivity, service quality, and customer satisfaction.Job Description: As a Senior Service Delivery Manager, you will be responsible for managing one or more client accounts across multiple sites and countries. Your primary focus...
-
Senior Solution Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal AXA Group Tempo inteiroAbout the RoleAs a Senior Solution Delivery Manager at AXA Group, you will play a crucial role in shaping our technology landscape by overseeing the delivery of ServiceNow solutions. This position demands exceptional leadership and technical skills to manage cross-functional teams, drive innovation, and ensure seamless service delivery.Key...
-
Senior Project Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Ventient Energy Ltd Tempo inteiro**Job Description**We are seeking a highly skilled Senior Project Manager - Asset Delivery to join our team at Ventient Energy Ltd. This is an exciting opportunity to lead the delivery of strategic initiatives and drive business growth.**About the Role**The successful candidate will be responsible for leading a team of project managers and coordinators,...
-
Senior Client Delivery Executive
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout UsAt SAP, we strive to empower our employees to excel in their roles. Our collaborative company culture is built on a shared passion for innovation and customer satisfaction.We offer a dynamic work environment with opportunities for growth, recognition of individual contributions, and a range of benefits to support your well-being.Your RoleThe Senior...
-
Senior Solutions Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zoomcar Tempo inteiroAbout Us:Zinier is on a mission to enable 2.7 B Deskless Workers achieve greater success for themselves and the world around them.We are a remote-first global team headquartered in Silicon Valley, with a hybrid workforce spread across London, Lisbon, Mexico City, Singapore, and Bangalore.Role Overview:The TPM/Delivery Manager (Solutions) will manage Solution...
-
Delivery Manager Lead
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroDelivery ManagerNoesis is currently seeking a highly skilled Delivery Manager to join their team. The ideal candidate will have a degree in Computer Engineering, Management Informatics or similar field and at least 3 years of professional experience in delivery functions.The successful candidate will have strong project management skills, a technological...
-
IT Service Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroAbout Alter SolutionsWe are a forward-thinking organization that empowers our employees to drive innovation and excellence in IT service delivery. Our team is passionate about providing top-notch services to our clients, and we're seeking an experienced IT Service Delivery Manager to join our ranks.Job SummaryWe are looking for a highly skilled IT Service...
-
Cloud Services Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroCloud Services Delivery Manager PositionAt Devoteam, we believe in the transformative power of technology. In this role, you'll be part of a multidisciplinary team of professionals who are passionate about delivering innovative cloud solutions to our clients. As a Cloud Services Delivery Manager, you'll be responsible for ensuring the successful delivery of...
-
Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Match Profiler Tempo inteiroJob Title: Service Delivery ManagerAbout the Role:We are seeking a skilled Service Delivery Manager to join our team at Match Profiler. The successful candidate will be responsible for ensuring a high-quality service delivery to our worldwide entities. Key responsibilities include being the single point of contact for local IT teams, coordinating incident...
-
Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroService Delivery ManagerWe are seeking a dedicated Service Delivery Manager to simplify our clients' lives with innovative IT solutions at Grupo Data.Key Responsibilities:• Develop and implement IT service management processes based on ISO 2000 standards.• Monitor and maintain the quality of IT services, ensuring compliance with ISO 2000 requirements.•...
-
Cloud Managed Services Delivery Manager
2 meses atrás
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroService Delivery Manager Job DescriptionAt Devoteam, we are seeking a skilled Service Delivery Manager to join our Managed Services team. The ideal candidate will have experience in managing contracts and SLAs, with a focus on delivering high-quality services to our clients.Key Responsibilities:Manage the delivery of Managed Services, ensuring that daily...
-
Agile Delivery Lead Senior
4 semanas atrás
Lisboa, Lisboa, Portugal Booksy Inc. Tempo inteiro**About Booksy Inc.**We are a fast-growing beauty marketplace, connecting professionals with local customers and powering millions of appointments annually.As an Agile Delivery Lead Senior at Booksy, you will join a team of over 800 professionals worldwide, working together to build a leading platform for scheduling and discovery.Our company values...
-
Software Delivery Manager
Há 6 dias
Lisboa, Lisboa, Portugal Capgemini Tempo inteiro**About Capgemini Engineering**Capgemini Engineering is a global leader in engineering services, combining technological expertise with business acumen to bring innovative solutions to clients across various industries.We're currently seeking a seasoned Software Delivery Manager to join our team in Lisbon. As a key member of our organization, you will play a...
-
Senior Account Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Truphone Tempo inteiroAbout the RoleWe are seeking an experienced Senior Account Manager to lead our mobile service delivery operations in Lisbon, Portugal. As a key member of our team, you will be responsible for driving customer satisfaction and ensuring seamless service delivery across small and medium accounts.Key ResponsibilitiesContract renewal and upselling: Identify...
-
Senior Grid Operations Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro**Job Title:** Senior Grid Operations Manager**Company Overview:** Michael Page Portugal, a leading recruitment agency in the energy and renewables sector, is currently looking to hire a Senior Grid Operations Manager for their operations in Portugal.**Job Description:The role of Senior Grid Operations Manager involves working with clients to support the...
-
Global Application Delivery Manager
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionWe are seeking a highly skilled Global Application Delivery Manager to join our team. This role will be responsible for overseeing the delivery of our application portfolio, ensuring that all operational activities are managed effectively.
-
Cloud Services Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Sap Tempo inteiroJob OverviewWe are seeking a highly skilled Cloud Services Delivery Manager to join our team at SAP. As a key member of our organization, you will be responsible for ensuring the successful delivery of cloud services to our customers.